Chief Complaints & Customer Trust Lead

Plc D&G Group Limited; Málaga; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

GE Vernova seeks a ROC Technical Lead to oversee offshore wind assets from a Remote Operations Center in Barcelona. You will work with site teams and engineering experts to detect, analyze and resolve issues, ensuring safe, reliable operation and continuous improvement.

Responsibilities include monitoring turbine performance, remote diagnostics, supporting commissioning and service activities, troubleshooting, data analysis, reporting, and helping implement process improvements while aligning

Qualifikationen

• Bachelor's or Master's degree in Engineering (or equivalent).
• Hands-on wind turbine experience in operational environments.
• Ability to read electrical schematics for troubleshooting.
• Experience with SCADA and digital monitoring tools.
• Strong analytical and problem-solving skills with clear technical communication.
• Willingness to travel up to 20% and relocate to Barcelona; EU work eligibility.

Aufgaben

• Monitor turbine performance and respond to alarms or abnormal conditions.
• Provide remote diagnostics and troubleshooting to support commissioning and service.
• Assist field teams in resolving technical issues and restoring performance.
• Escalate complex issues with clear, structured technical information.
• Collaborate with engineering and support teams to resolve problems.
• Analyse operational data to identify faults, trends and improvements.
• Support reporting and communication of technical findings.
• Contribute to process improvement and operational optimization.
• Support grid outages when required, prioritising safety and compliance.
• Work on a rotating weekday shift with on-call rotation for weekends/public holidays.

Kenntnisse

Wind energy experience

Electrical troubleshooting

Analytical skills

English communication

Travel readiness

Relocation to Barcelona

Ausbildung

Bachelor's or Master's degree in Engineering

Tools

SCADA systems

Jobbeschreibung

ROC Technical Lead - Wind Remote Operations

Job Description Summary

Job Description

ROC Technical Lead - Remote Operations Center (Wind Energy)

Barcelona, Spain

About us

At GE Vernova, you are part of a global mission to electrify the world and accelerate the transition to more sustainable energy. With a legacy of engineering excellence and innovation, you help deliver reliable, affordable, and lower-carbon power that supports communities, industries, and everyday life.
Your work directly contributes to shaping the future of energy.

About the role

As a ROC Technical Lead, you support the safe and efficient operation of advanced offshore wind assets from a remote operations center. You play a key role across both commissioning and service phases, helping ensure turbines perform reliably throughout their lifecycle.
You work closely with site teams and engineering experts to detect, analyze, and resolve technical issues, ensuring stable operations and continuous improvement.

What you'll do

• Monitor turbine performance and respond to alarms or abnormal conditions
• Support commissioning and service activities through remote diagnostics and troubleshooting
• Assist field teams in resolving technical issues and restoring performance
• Escalate complex issues with clear and structured technical information
• Collaborate with engineering and support teams to resolve problems
• Analyse operational data to identify faults, trends, and improvement opportunities
• Support reporting and communication of technical findings
• Contribute to process improvement and operational optimisation
• Support grid outages when required, prioritising safety and compliance
• Work on a rotating weekday shift schedule with occasional on-call support during weekends and public holidays

What you bring

• Bachelor's or Master's degree in Engineering, or equivalent experience in the wind energy sector
• Hands‑on experience with wind turbines or similar electromechanical systems in operational environments
• Ability to read electrical schematics and apply them in troubleshooting and field support situations
• Experience with SCADA systems and other digital monitoring tools
• Strong analytical and problem‑solving skills with clear technical communication, calm structured approach under pressure, and a collaborative, proactive mindset
• Availability to travel up to 20% of the time, if required.
• Fluent English (spoken and written), willingness to relocate to Barcelona and EU work eligibility.

Nice to have

• Control room or remote operations experience
• Offshore wind or commissioning experience
• Exposure to advanced turbine control systems (e.g., MarkVIe or similar)
• Experience working in multicultural teams
• Fluent in Spanish (spoken and written)

Ways of working

You work on a rotating weekday shift schedule (Monday to Friday), covering morning and afternoon shifts.
You also take part in an on‑call rotation for occasional weekend and public holiday support.

Our culture

At GE Vernova, you help drive the transition to a more sustainable energy future. Every contribution matters as we work to deliver reliable power worldwide.
We support your growth through learning, development, and internal mobility, helping you build a career that evolves with you.
We are committed to inclusion and diversity, creating an environment where everyone can thrive and contribute.

Join us

If you want to work at the forefront of wind energy and help shape the future of global power systems, this is your opportunity to make an impact.

Additional Information

Relocation Assistance Provided: No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.