Case Manager – Workforce Program

Dreams for Change; Tui; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Dreams for Change is seeking a program services coordinator in Spain’s Galicia region to lead intake, develop client service plans addressing employment barriers, financial stability, and housing stabilization. The role provides tailored resources, referrals, and advocacy support, while coordinating with Housing Specialists and partner organizations to improve client outcomes.

The position emphasizes data tracking and collaboration with supervisors and staff to ensure progress and success across

Formación

• Excellent written and verbal communication and interpersonal skills.
• Demonstrates good judgment and ability to work independently as well as part of a team.
• Capacity to handle multiple tasks and deadlines simultaneously.
• Ability to collaborate with staff, program partners and volunteers.
• Solid understanding of data collection.

Responsabilidades

• Conduct intake and assessments for new participants
• Develop service plan focusing on employment barriers, financial stability and housing stabilization
• Provide individualized resources and referrals to community programs
• Assist clients in advocating for services they qualify for
• Provide on-the-job-training support
• Work with partner Housing Specialists for client re-housing
• Develop partnerships with other community based organizations
• Track outcomes and data management of participants’ activities and accomplishments
• Communicate with On The Job Supervisors to track participant progress
• Other duties as assigned

Conocimientos

Communication skills

Interpersonal skills

Educación

Bachelor’s Degree in Social Services / Human Services or related field

Descripción del empleo

• Conduct intake and assessments for new participants
• Develop service plan with a focus on employment barrier removals, financial stability and housing stabilization
• Provide individualized resources and referrals to community programs
• Assist with clients in advocating for services they qualify for
• Provide on-the-job-training support
• Work with partner Housing Specialists for client re-housing
• Develop partnerships with other community based organizations
• Track outcomes and data management of participants’ activities and accomplishments
• Communicate with On The Job Supervisors to track participant progress
• Other duties as assigned

Responsibilities

• Conduct intake and assessments for new participants
• Develop service plan with a focus on employment barrier removals, financial stability and housing stabilization
• Provide individualized resources and referrals to community programs
• Assist with clients in advocating for services they qualify for
• Provide on-the-job-training support
• Work with partner Housing Specialists for client re-housing
• Develop partnerships with other community based organizations
• Track outcomes and data management of participants’ activities and accomplishments
• Communicate with On The Job Supervisors to track participant progress
• Other duties as assigned

Knowledge

• Community resources
• Homeless services
• Employment development
• Outcome driven programming
• Trauma-informed Care

Skills

• Preferred Bachelor’s Degree in Social Services, Human Services, or similar degree, or related field experience required.
• Must have a minimum of 2-3 years in program services
• Demonstrates good judgment and has the ability to work independently and as a part of a team
• Be driven to succeed, organized, proactive, innovative, responsible, assertive, and flexible
• Possess excellent written and verbal communication and interpersonal skills
• Have the capacity to effectively and efficiently handle multiple tasks and deadlines simultaneously
• Must be able to work collaboratively with staff, program partners and volunteers
• Must possess a solid understanding of data collection