Business Operations Analyst — Strategy, Compliance & Insights

Roche; Madrid; Presencial; EUR 170.000 - 316.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary annual bonus

Benefits package

Descripción de la vacante

Roche is seeking a Business Operations Analyst to independently manage end-to-end operations, focusing on compliance, quality, and performance insights within the RDT Group Functions. You will serve as a trusted advisor to cross-functional teams and shape stakeholder perspectives while driving data-driven process improvements.

Ideal candidates bring 5+ years in business analysis or consultancy, with experience in life sciences, ITSM/risk, and familiarity with AI tools.

Formación

• 5+ years of Business Analysis / Consultancy experience, with at least 3+ years in life sciences/pharma or the assigned business function being supported.
• Proven experience independently managing end-to-end workstreams, navigating ambiguous requirements, and evaluating strategic solution options.
• Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.
• Experience ITSM and/or risk and compliance experience.
• Demonstrated knowledge and hands on experience on everyday AI tools and technologies. Further experience in AI implementation to deliver processes successfully is a plus.

Responsabilidades

• Scope: Independently manages end-to-end business operations related workstreams without guidance, with a particular focus on compliance, quality and performance insights processes.
• Accountability/Problem Solving: Accountable for delivering comprehensive requirements, contributing significantly to operational excellence and effectiveness solutions, and proactively identifying needs-solution discrepancies to propose creative improvements.
• Stakeholder Management: Builds strong partnership with a diverse range of cross-functional stakeholders and builds reliance through business and technical understanding to act as a trusted advisor. Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations.
• Impact/Strategy: Delivers impact by ensuring solutions delivered provide demonstrable business value. Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps.
• Complexity: Works at a level involving multiple teams, systematically interacting with stakeholders across a broad product environment. Evaluates solution impacts considering both immediate and long-term business implications. Leverages tracked data points and reporting tools to evaluate impact and to drive insights based decisions.
• Business/ Technical ability: Demonstrates a deep understanding of business and technical domains, technologies, and their interdependencies. Independently applies tools, principles, and techniques related to requirements, data, usability, and process analysis to manage interconnections and improve overall efficiency.

Conocimientos

Business Analysis

Requirements Elicitation

Data Analysis

AI Tools

ITSM / Risk & Compliance

Descripción del empleo

Roche is seeking a Business Operations Analyst to independently manage end-to-end operations, focusing on compliance, quality, and performance insights within the RDT Group Functions. You will serve as a trusted advisor to cross-functional teams and shape stakeholder perspectives while driving data-driven process improvements.

Ideal candidates bring 5+ years in business analysis or consultancy, with experience in life sciences, ITSM/risk, and familiarity with AI tools.