Business Intelligence & Data Analytics Manager

AXA Partners; Madrid; On-site; EUR 70,000 - 110,000; Full time

Job summary

AXA Partners is seeking a BI & Data Analytics Manager to lead the full BI value chain, from data sourcing with Data Engineering to semantic models, dashboards and client reporting. You will drive governance, scalable pipelines and self-service analytics while guiding a cross-functional team across IT, analytics and business.

You will champion data-driven decision making, oversee stakeholder collaboration, and continuously evolve BI practices in a global insurance context.

Qualifications

• Strong expertise in BI tools (Power BI, Tableau, Qlik or equivalent).
• Proficiency in SQL and data querying languages.
• Solid understanding of data modelling, semantic modelling, data warehousing and ETL/ELT.
• Experience with cloud data platforms (Azure, AWS, GCP).
• Familiarity with data governance, quality frameworks and security standards.
• Leadership and people management capabilities.

Responsibilities

• Oversee the full BI value chain from data sourcing to semantic model design and dashboards.
• Define and drive BI roadmap aligned with business priorities and governance standards.
• Design self-service BI solutions enabling autonomous analytics for users.
• Build and govern dashboards, reports, and data visualizations for diverse audiences.
• Ensure data quality, reliability and timely client reporting with SLAs.
• Mentor the BI & Data Analytics team and optimize tool usage.

Skills

Leadership

Data storytelling

SQL proficiency

Data governance

Agile management

Stakeholder management

Tools

Power BI

Tableau

Qlik

Job description

AXA Partners is a leading B2B insurance company operating across assistance, travel, and protection markets. Data is a major strategic enabler supporting AXA Partners’ strategic ambitions, with a strong focus on profitable growth, operational efficiency and performance monitoring, all backed by trusted and actionable data.

What You’ll Be Doing

The BI & Data Analytics Manager oversees the full BI value chain: from data sourcing and pipeline collaboration with Data Engineering and IT teams, to the functional design and lifecycle governance of semantic models, dashboard design, reporting frameworks, and end-user enablement. The role combines technical leadership, team management, and cross-functional collaboration, ensuring that BI solutions are reliable, scalable, governed and aligned with business priorities.

Business Intelligence Leadership

• Define and drive the AXA Partners Protection BI roadmap in alignment with business priorities and applicable Group and AXA Partners data and technology standards
• Design and implement governed self-service BI solutions that empower business users with autonomous analytics capabilities.
• Build, maintain and progressively razionalize dashboards, reports, and data visualizations tailored to both technical and non-technical audiences.
• Ensure the accuracy, reliability, and consistency of all data analyses and reporting outputs, maintaining high standards of data quality and governance.
• Collaborate with IT and Data Engineering teams to define BI data requeriments and support the design of scalable, robust data pipelines.
• Enhance the accessibility and usability of authorized BI and analytics data assets within the organization.
• Monitor industry trends and emerging BI technologies, integrating relevant innovations into the team's practices in coordination with AXA Group and AXA Partners Data and Technology communities.

Client Reporting Framework

• Design and implement effective client reporting frameworks, ensuring clarity, accuracy, and alignment with client expectations, business priorities and applicable data standards.
• Ensure timely delivery of all client reports, meeting agreed SLAs and quality standards.
• Drive automation and progressive rationalization of reporting processes to improve efficiency, reduce manual effort, and increase reliability.
• Ensure all reporting activities comply with applicable AXA data security standards and regulatory requirements.
• Actively collect and incorporate client feedback to continuously improve reporting solutions and satisfaction.

Team Management

• Lead, mentor, and develop the BI & Data Analytics team, fostering a collaborative, high-performing, and learning-oriented environment.
• Define team`s delivery roadmap, , prioritize activities, and ensure timely delivery in line with business objectives and the priories agreed by Head of Data & AI.
• Optimize the use of BI tools, platforms, and resources to maximize the team's efficiency and output.
• Track team performance, provide constructive feedback, and identify growth opportunities for team members.
• Promote a culture of continuous improvement, innovation and reuse within the team.

Stakeholder Collaboration

• Work closely with business analysts, data engineers, IT teams, and business leads to translate business requirements into robust BI solutions.
• Actively contribute to Data & Analytics communities of practice within AXA Partners and AXA Group, sharing reusable practices and ensuring local adoption of applicable standards.
• Act as a key interface between the Data & AI team and business stakeholders, ensuring BI insights are effectively integrated into decision-making processes.

What You’ll Bring

• Strong expertise in BI tools (Power BI, Tableau, Qlik or equivalent)
• Proficiency in SQL and data querying languages
• Solid understanding of data modelling, semantic modelling, data warehousing, and ETL/ELT processes
• Experience with cloud data platforms (e.g. Azure, AWS, GCP)
• Experience working with data governance, quality frameworks, and security standards
• Familiarity with agile project management methodologies
• Strong leadership and people management capabilities
• Excellent communication and data storytelling skills — ability to convey complex insights to non-technical audiences
• Strategic mindset with a strong business acumen in the insurance or financial services sector
• Proven ability to manage multiple priorities and deliver in a complex, international and federated environment
• Collaborative approach with strong stakeholder management skills across business, Data, Technology and governance teams
• Curiosity, adaptability, and a genuine passion for data culture, continuous learning and simplification

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [e-mail]

Who We Are

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)