Business Development Associate, New Hotel Partners (Albanian + Additional Language)

Expedia Group; Madrid; On-site; EUR 36,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group in Madrid is seeking a Business Development Associate to help onboard lodging properties in assigned territories. You will drive outreach, educate partners on our UVP, and convert qualified leads into partnerships, working with teammates to ensure launch readiness and early production.

The role emphasizes building pipeline, executing territory plans, and sharing market insights with cross-functional teams to remove blockers and accelerate time-to-live.

Qualifications

• 1–2 years of B2B sales, business development, or market development experience; marketplace or travel/hospitality exposure preferred.
• Bachelor’s degree or equivalent professional experience.
• Fluency in Albanian, English, and one additional language.
• Experience with CRM, territory planning, and basic sales forecasting.

Responsibilities

• Drive new business through proactive outreach to engage hotel partners that have not yet collaborated with Expedia Group, clearly presenting our UVP.
• Convert outreach into partnerships by qualifying opportunities, handling objections, negotiating standard terms, and completing contracts and onboarding checklists.
• Ensure partners are set up for success at launch by maximizing listing quality, available inventory, pricing, and program adoption.
• Build and maintain a pipeline aligned to territory goals; execute a territory plan and manage activities in CRM with strong pipeline hygiene and cadence.
• Develop awareness of industry and market trends, competitor offerings, and partner needs; share observations with the team.
• Gather data/insights to identify opportunities that improve partner performance and time-to-value; propose next best actions.
• Collaborate with cross-functional colleagues to remove onboarding blockers and accelerate time-to-live.
• Seek and apply coaching from peers and managers; participate in enablement sessions and contribute to playbook refinements.

Skills

Proficient communicator

Discovery & objection handling

CRM usage

Territory planning

Analytical storytelling

Education

Bachelor’s degree or equivalent professional experience

Tools

CRM software

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Team overview

Travel Partnerships & Advertising (TPA) helps partners — including lodging providers, airlines, and destination organizations — deliver excellent traveler and B2B experiences. We drive growth for our partners and for Expedia Group by building competitive supply, powering a leading advertising and travel media network, and enabling affiliate solutions. This role sits within the New Partners Acquisition team, focused on bringing high‑quality, strategically relevant lodging supply onto the platform.

Role summary

The Business Development Associate assists with the set‑up and onboarding of conventional lodging properties within an assigned territory. You will drive outreach to prospective partners, educate them on Expedia Group’s unique value proposition (UVP), and convert qualified leads into successful partnerships. Working closely with teammates, you will ensure partners are configured for launch success and early production while strengthening your market, product, and commercial acumen.

Key responsibilities

• Drive new business through proactive outreach (e.g., cold calling, email, events) to engage hotel partners that have not yet collaborated with Expedia Group, clearly presenting our UVP.
• Convert outreach into partnerships by qualifying opportunities, handling objections, negotiating standard terms, and completing contracts and onboarding checklists.
• Ensure partners are set up for success at launch by maximizing listing quality, available inventory, competitive pricing, and adoption of recommended offers and programs.
• Build and maintain a pipeline aligned to territory goals; execute a territory plan and manage activities in CRM with strong pipeline hygiene and cadence.
• Develop awareness of industry and market trends, competitor offerings, and partner needs; share observations and learnings with the team.
• Gather and interpret data/insights to identify opportunities that improve partner performance and time‑to‑value; propose next best actions.
• Collaborate with cross‑functional colleagues (e.g., Operations/Integrations) to remove onboarding blockers and accelerate time‑to‑live.
• Seek and apply coaching from peers and managers; participate in enablement sessions and contribute to playbook refinements.

Experience

• 1–2 years of B2B sales, business development, or market development experience; marketplace or travel/hospitality exposure preferred.

Education

• Bachelor’s degree or equivalent professional experience.

Languages

• Fluency in Albanian, English, and one additional language.

Skills

• Proficient communicator with strong discovery and objection‑handling skills.
• Commercial and growth mindset with discipline in activity management and follow‑through.
• Analytical storytelling: turns data into clear recommendations that influence partner actions.
• Familiarity with CRM usage, territory planning, and basic sales forecasting.

Success metrics (indicative)

• Qualified meetings held and conversion to contract.
• Time‑to‑live and launch quality (content, inventory, pricing, program adoption).
• Early‑life production and activation of recommended offers.
• Pipeline coverage and stage conversion versus targets.

Additional information

• Location aligned to assigned territory; occasional travel to partner meetings and industry events may be required.

The total cash range (inclusive of base salary and variable incentive target) for this position in Madrid is €36,000.00 to €50,500.00. Employees in this role have the potential to increase their pay up to €57,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits And Perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

You can find the benefits for this location and any collective agreement that may apply here.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.