Brand Protection Internship (Operations)

Red Points; Barcelona; Presencial; EUR 6696 - 10.044; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid internship

On-site

Office fruit & snacks

Descripción de la vacante

Red Points is seeking interns to join the Customer Operations team as part of our Internship program. This paid, 6-month full-time internship is based on-site in Barcelona, with opportunities to learn about Brand Protection and online fraud prevention while supporting the analyst team with incident management and client status updates.

Ideal candidates are recent graduates or master's students in Criminology, Law, or related fields, fluent in English and Spanish, and eager to work independently

Formación

• Currently pursuing or recently finished studies in Criminology, Law, Business Administration or similar.
• English and Spanish fluency is a must.
• Attention to detail and ability to multitask in a fast-paced environment.
• Tech-savvy: you easily learn how to work with new tools.
• Ability to work independently as well as in a team-oriented, collaborative environment.
• Any previous experience in online research is highly valued.

Responsabilidades

• Provide support to the analyst team in incident management related to infringements.
• Contact domains or platforms to request deletion of content due to EU IP rights compliance.
• Report problems with internal tools and update on status of compliance per client.
• Create and keep work guides updated for team use.
• Assist in ensuring infringements are taken down using the company’s technology.

Conocimientos

Attention to detail

Multitasking

Tech-savvy

Teamwork

English fluency

Spanish fluency

Educación

Criminology/Law/Business Admin or similar

Herramientas

Online research tools

Descripción del empleo

MANDATORY: Interested candidates must be able to sign an internship agreement with their university.

What's Red Points all about?

Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs. With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution.

Be part of the change: join us on our mission to make the Internet a safer place!

Job Description

We are currently looking for interns to be part of our Internship program in the Customer Operations team. This is an opportunity to join our team and learn about Brand Protection and how to prevent online fraud.

We are ideally looking for recent graduates or current master's students who are passionate about Online Brand Protection, Fraud Prevention, Technological Operations, and SaaS. Our interns collaborate with the Customer Operations team to make sure all infringements are taken down by our innovative technology.

The Role

Provide support to the analyst team in:

• Management of incidents related to intellectual property infringements.
• Contact different domain names or platforms, requesting the elimination of this content due to non-compliance with European legislation on intellectual or industrial property rights.
• Report problems with internal work tools.
• Provide information on the status of the compliance process for each client.
• Create and keep work guides updated.

THIS IS A PAID INTERNSHIP POSITION. Interested candidates must be able to sign an internship agreement with their university.

Qualifications

• Currently pursuing or recently finished studies in Criminology, Law, Business Administration or similar (not necessarily university studies)
• English and Spanish fluency is a must.
• Attention to detail and ability to multitask in a fast-paced environment.
• Tech-savvy: you easily learn how to work with new tools.
• Ability to work independently as well as in a team-oriented, collaborative environment.
• Any previous experience in online research is highly valued.

What we offer

• A friendly, diverse, and international team.
• 6 months full-time internship.
• Paid internship, on-site.
• At the office, we offer fresh fruit, and a huge variety of different kinds of milk, coffee, thé, and cereals.
• We also host monthly after works and internal events with guest speakers that allow us to share good times together and learn something new!

We are an equal-opportunity employer and value diversity at our company. We encourage all applicants, regardless of race, religion or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

If you think this is the right move for you and you match the description, just apply! We'll get in touch with you!