Billing Operations Specialist

Astek; Vitoria; Presencial; EUR 32.000 - 45.000; Jornada completa

Descripción de la vacante

Astek Iberia is seeking a Billing Operations Specialist to join a leading travel technology company. The role ensures accurate and timely billing, supports revenue protection, audit compliance, and continuous service improvement.

You will collaborate with business and technical teams to manage billing processes, resolve incidents, and optimize billing solutions and workflows. English fluency is required, with 3+ years in billing or ERP support.

Formación

• Bachelor's degree in Information Technology, Business Information Systems, or equivalent professional experience.
• Minimum 3 years of experience supporting enterprise applications, ERP platforms, or billing solutions.
• Strong knowledge of SAP SD/MM and SAP S/4HANA.
• Experience with billing operations, revenue-related processes, and business application support.
• Fluent English (C1 level or higher).

Responsabilidades

• Execute daily, monthly, and month-end billing activities.
• Monitor billing processes and investigate data inconsistencies, missing pricing information, and unusual transaction volumes.
• Generate billing documents and support integrations with finance systems.
• Resolve incidents, service requests, and operational issues within agreed service levels.
• Coordinate with technical teams to investigate and resolve complex billing-related problems.
• Manage operational requests and ensure tasks are routed to the appropriate stakeholders.
• Support internal and external audit activities by providing billing evidence and documentation.
• Drive process improvements and contribute to service excellence initiatives.
• Maintain clear and proactive communication with internal stakeholders throughout issue resolution and operational activities.

Conocimientos

Billing operations

SAP SD/MM

SAP S/4HANA

ERP support

Data analysis

Educación

Bachelor's degree in Information Technology or equivalent

Herramientas

Oracle Database

SQL

Business Objects

Linux/Unix

FTP tools

Descripción del empleo

At ASTEK Iberia, we are looking for a Billing Operations Specialist to join a leading company in the travel technology sector. This role plays a critical part in ensuring the accurate and timely execution of billing operations, supporting revenue protection, audit compliance, and continuous service improvement.

The successful candidate will work closely with business and technical teams to manage billing processes, resolve operational incidents, and contribute to the optimization of billing solutions and workflows.

Main responsibilities:

• Execute daily, monthly, and month-end billing activities.
• Monitor billing processes and investigate data inconsistencies, missing pricing information, and unusual transaction volumes.
• Generate billing documents and support integrations with finance systems.
• Resolve incidents, service requests, and operational issues within agreed service levels.
• Coordinate with technical teams to investigate and resolve complex billing-related problems.
• Manage operational requests and ensure tasks are routed to the appropriate stakeholders.
• Support internal and external audit activities by providing billing evidence and documentation.
• Drive process improvements and contribute to service excellence initiatives.
• Maintain clear and proactive communication with internal stakeholders throughout issue resolution and operational activities.

Who are you?

• Bachelor's degree in Information Technology, Business Information Systems, or equivalent professional experience.
• Minimum 3 years of experience supporting enterprise applications, ERP platforms, or billing solutions.
• Strong knowledge of SAP SD/MM and SAP S/4HANA.
• Experience with billing operations, revenue-related processes, and business application support.
• Fluent English (C1 level or higher).

Nice to have:

• Oracle Database and SQL knowledge.
• Experience with Business Objects reporting.
• Familiarity with Linux/Unix environments.
• Knowledge of FTP tools and file transfer processes.

Who are we?

Since 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Valencia, Basque Country, Andalusia, Galicia, etc.).

Founded in France in 1988, Astek is a global player in engineering and technology consulting, present in five continents and 25 countries. With expertise in a wide range of industrial and service sectors, Astek is an essential partner, supporting its customers in an intelligent deployment of their products and services, and in the implementation of their digital transformation.

Today we are more than 8,000 employees, committed every day to promote the complementarity between digital technologies and complex systems engineering.

Our style is to have flexible schedules and highly value the well-being of our employees.

Why join us?

...although you still have a lot to discover!

• You will grow professionally in a company in constant development and evolution.
• You will benefit from a personalized follow-up of your professional projects as close as possible to your ambitions.
• You will make a real contribution to the company's development in real time.
• You will enjoy 23 days of vacation (in addition to holidays) that you will be able to choose whenever you want.
• You will join our team: diverse, multicultural and constantly growing.
• You will have days full of good energy and good atmosphere.