Billing Analyst

remoteo; Barcelona; Híbrido; EUR 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work policy

Descripción de la vacante

Americold seeks a proactive Billing Associate to join our new European Service Support Center in Barcelona. The role requires fluency in Spanish and Portuguese, with English at an intermediate level, and a focus on timely invoicing, accuracy, and quality assurance across billing processes.

You will collaborate with IT and finance to improve systems, maintain QA documentation, and generate performance reports.

Formación

• Fluency in Spanish, Portuguese and English (intermediate)
• Bachelor's degree or Finance qualifications preferred
• Experience in billing, finance or quality assurance
• Experience with data analysis and reporting tools
• High attention to detail and accuracy
• Ability to identify discrepancies and resolve issues proactively
• Excellent organizational skills to manage multiple tasks and deadlines
• Strong analytical and problem-solving abilities
• Collaborates well with diverse, multicultural teams
• Proficient with Excel and other spreadsheet tools
• Hybrid work policy in location Barcelona

Responsabilidades

• Perform sets of pre and post billing checks to ensure invoices go out on time
• Review billing invoices for accuracy and customer agreement
• Conduct QA checks on billing data to identify discrepancies
• Investigate and resolve billing discrepancies or customer issues promptly
• Collaborate with IT and finance to improve billing processes
• Develop and maintain QA procedures and documentation
• Generate reports on billing quality and performance for management
• Ensure adherence to billing standards and best practices
• Participate in audits and compliance reviews related to billing

Conocimientos

Billing & Finance

Data analysis

QA & Compliance

Attention to detail

Multicultural collaboration

Educación

Bachelor's degree or Finance qualifications

Herramientas

Microsoft Excel

Descripción del empleo

Join the Cold Chain That Feeds the World.

For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240 facilities across four continents and 14,000 team members, we're a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world -- and we're looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety to deliver on their commitments.

We are seeking a proactive and dynamic Spanish & Portugues speaking Billing Associate to join our team in creating a new European Service Support Center in the heart of Barcelona, Spain. The Center will deliver high quality Finance support services for Americold operations across Europe. By leveraging best practices and technology, we aim to create a collaborative environment that fosters growth and development. This role is critical to support Americold's growth across all Europe.

Key Responsibilities

• Perform sets of pre and post billing checks to ensure invoices goes out in a timely manner (daily / weekly / monthly)
• Reviewing billing invoices to ensure accuracy and compliance with what is agreed with customers.
• Conducting quality assurance checks on billing data to identify discrepancies, errors, or inconsistencies.
• Investigating and resolving billing discrepancies (Customers claims) or issues in a timely manner.
• Collaborating with IT and finance teams to implement improvements in billing processes and systems.
• Developing and maintaining quality assurance procedures and documentation.
• Generating reports on billing quality and performance metrics for management review.
• Ensuring adherence to billing standards and best practices.
• Participating in audits and compliance reviews related to billing processes.

Key Qualifications

• Language Proficiency: Fluency in Spanish, Portuguese and (English - intermediate level)

• Ideally a bachelor's degree and/or Finance qualifications and training

• Skills:

• Proven experience in billing, finance, or quality assurance role

• Experience with data analysis and reporting tools.

• Strong attention to detail and accuracy

• Ability to identify discrepancies and resolve issues efficiently and pro-actively

• Excellent organizational skills managing multiple tasks and deadlines.

• Strong analytical and problem-solving skills to identify and resolve issues.

• Strong collaboration skills across diverse, multicultural teams.

• Technical Skills: Proficient in Microsoft Excel and other spreadsheet applications

• Location: This position offers a hybrid work policy.

What We Offer

At Americold, we believe in taking care of our people. We offer benefits designed to support your health, financial well-being, and future. Our associates know what's in it for them -- opportunity, purpose and a values-driven culture. When you join Americold, you become part of a mission to help our customers feed the world.

U.S. Only: Americold offers a range of benefits, including medical/dental/vision insurance, STD/LTD coverage, 401(k) with Company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).

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