Bilingual Spanish/English Customer Support — Lisbon

Cross Border Talents; Málaga; Presencial; Jornada completa

Descripción de la vacante

A leading customer support company in Spain is seeking a customer service representative to provide outstanding assistance in a dynamic environment. The ideal candidate will be fluent in Spanish and possess solid C1 English skills, with at least one year of customer service experience. This full-time role includes diverse responsibilities such as troubleshooting issues and building customer trust. The position offers competitive pay, a multicultural workplace in Lisbon, and opportunities for growth in a supportive team.

Servicios

Competitive salary

Meal allowance

Comprehensive training

Dynamic work culture

Formación

• At least 1 year of customer service experience.
• Strong communicator with an empathetic approach.
• Available for full-time, on-site shifts including nights/weekends.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries with professionalism.
• Troubleshoot technical issues and provide effective solutions.

Conocimientos

Fluent in Spanish

C1 English proficiency

Customer satisfaction dedication

Strong communication skills

Quick learner

Descripción del empleo

A leading customer support company in Spain is seeking a customer service representative to provide outstanding assistance in a dynamic environment. The ideal candidate will be fluent in Spanish and possess solid C1 English skills, with at least one year of customer service experience. This full-time role includes diverse responsibilities such as troubleshooting issues and building customer trust. The position offers competitive pay, a multicultural workplace in Lisbon, and opportunities for growth in a supportive team.