Bilingual Norwegian CS Agent - Hybrid Banking Support

Concentrix; Benalmádena; Híbrido; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Paid training

Office in Benalmádena

Descripción de la vacante

Concentrix in Málaga is hiring a Customer Service Representative for Bank Norwegian to handle inquiries via email and calls, providing excellent service in Norwegian and English. The role is hybrid with a modern office in Benalmádena and full training provided.

We value a proactive, friendly attitude, strong communication, and prior customer service experience to ensure confident interactions with banking customers. Join a global team delivering quality support while growing your career.

Formación

• Proficient or bilingual level of Norwegian and advanced level of English.
• Open and positive mindset that helps to provide the best customer service experience.
• Previous experience in customer service.
• Good communication, written and listening skills.

Responsabilidades

• Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.
• Make customers feel safe and welcome when they are in contact with us.
• Follow the guidelines and processes set up by the bank.

Conocimientos

Norwegian language

English language

Customer service experience

Communication

Descripción del empleo

Concentrix in Málaga is hiring a Customer Service Representative for Bank Norwegian to handle inquiries via email and calls, providing excellent service in Norwegian and English. The role is hybrid with a modern office in Benalmádena and full training provided.

We value a proactive, friendly attitude, strong communication, and prior customer service experience to ensure confident interactions with banking customers. Join a global team delivering quality support while growing your career.