Bilingual HR Contact Center Associate: Dutch/English Remote

Amazon Jobs; Pol; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading global technology company is looking for an HR Contact Center Associate to support HR queries in Dutch and English. This role involves managing employee contacts via multiple communication channels, ensuring resolutions with a focus on customer service. Ideal candidates will have strong communication skills, experience in administration or customer service, and proficiency in Microsoft Office. This position offers opportunities to improve service and address employee feedback.

Formación

• Very good proficiency in written and verbal Dutch (B2 CEFR) and English (B2 CEFR).
• Computer skills including Windows and Microsoft Office.

Responsabilidades

• Handle and resolve HR queries in Dutch and English.
• Communicate effectively to explain and resolve employee queries.
• Take ownership of employee contacts ensuring resolution with customer focus.

Conocimientos

Verbal communication in Dutch

Verbal communication in English

Time management

Problem-solving skills

Interpersonal skills

Herramientas

Microsoft Office

Outlook

Descripción del empleo

A leading global technology company is looking for an HR Contact Center Associate to support HR queries in Dutch and English. This role involves managing employee contacts via multiple communication channels, ensuring resolutions with a focus on customer service. Ideal candidates will have strong communication skills, experience in administration or customer service, and proficiency in Microsoft Office. This position offers opportunities to improve service and address employee feedback.