Automation & AI CoE Lead, Business Analysis

IQVIA; Cataluña; On-site; EUR 90,000 - 120,000; Full time

Job summary

IQVIA is seeking a Senior Leader to head the Central Automation CoE's Business Analysis team, delivering automation and AI value across BUs and regions. You will own portfolio management, people leadership, and ADLC execution with measurable ROI and audit-ready documentation.

You will guide use-case discovery, human-in-the-loop controls, and governance cadences, ensuring high-quality requirements, risk management, and sustainable delivery across global teams.

Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, or related field.
• 6-8+ years in Business/Systems Analysis, Automation, or Digital Transformation.
• 3+ years leading Business Analysts or cross-functional delivery teams
• Proven end-to-end ADLC delivery: Intake → L0/L1/L2 → BRD/PDD → UAT → Rollout
• Portfolio oversight with PMO: prioritization, capacity, governance, value realization
• Delivery fundamentals: planning, RAID, change control in Agile/hybrid environments
• Lean-trained BA; process modeling (BPMN/Visio); benefits modeling; data-driven decisions
• Tooling: VIA/ServiceNow, Smartsheet, JIRA, PSA, SharePoint; Power BI
• Technical fluency: Power Automate/RPA, Alteryx, Python, SQL, OCR, GenAI/agentic tools
• Practical AI business analysis capability, including GenAI use-case discovery, prompt engineering, RAG and knowledge-grounding concepts, AI agent workflows, human-in-the-loop design, AI output evaluation, and responsible AI considerations.

Responsibilities

• Own BA portfolio across BUs/regions; manage intake and pipeline.
• Lead governance cadences: pipeline reviews, sponsor reviews, delivery reviews.
• Coach BAs; upskill on Lean, ADLC, GenAI, and AI governance.
• Define BA standards, templates, end-to-end ADLC lifecycle.
• Drive robust business cases with ROI, payback, and KPI tracking.
• Standardize reporting and stakeholder communications; drive benefits realization.

Skills

Portfolio management

People leadership

Governance

ADLC / Lean

GenAI technologies

Prompt engineering

RAG (retrieval augmented generation)

Stakeholder engagement

Project delivery oversight

Cross-functional collaboration

Education

Bachelor's degree in Business, Information Systems, Engineering, or related field

Tools

VIA/ServiceNow

Smartsheet

JIRA

PSA

SharePoint

Power BI

Power Automate

Alteryx

Python/SQL

OCR

Job description

IQVIA is seeking a Senior Leader to head the Central Automation CoE's Business Analysis team, delivering automation and AI value across BUs and regions. You will own portfolio management, people leadership, and ADLC execution with measurable ROI and audit-ready documentation.

You will guide use-case discovery, human-in-the-loop controls, and governance cadences, ensuring high-quality requirements, risk management, and sustainable delivery across global teams.