Associate Global Mobility Partner

Scopely; Barcelona; Híbrido; EUR 42.000 - 54.000; Jornada completa

Descripción de la vacante

Scopely is seeking a Global Talent Mobility Specialist to join the People team in Barcelona on a hybrid basis, working 2 days a week from the hub. You will support relocation and immigration processes, coordinate with vendors, and ensure data accuracy across Scopely's global operations.

You will build relationships with business units, prepare letters and verifications, and provide cost estimates and reports to managers.

Formación

• University degree or 3 years of experience in customer service/relocation/HR.
• Superior customer service experience, preferably with US or European-led multinational.
• Strong relationship management and client-expectation handling.
• Fluent English with excellent written and verbal communication.

Responsabilidades

• Assist Global Mobility Manager and HR teams with relocation and immigration processes.
• Provide data, reports, and cost estimation to managers and Talent Team.
• Coordinate relocation, immigration, and tax processes with vendors.
• Maintain relationships with business units and feedback on processes.
• Prepare travel and employment verification letters.

Conocimientos

Fluency in English

Customer service

Relocation & immigration

Cross-functional collaboration

Educación

University degree

Herramientas

Microsoft Office

Google Workspace

HRIS / data systems

Descripción del empleo

Scopely is looking for a Global Talent Mobility Specialist to join our People team in Barcelona on a hybrid basis working 2 days a week from the hub.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!

What You Will Do

This role provides administrative support to the Global Mobility Manager and our HR teams and business groups across all Scopely hubs. The candidate needs to have strong collaborating and relationship-building skills, excellent customer service, be process driven and detail-oriented.

• Initiates relocation and immigration cases with global providers; ensures service delivery quality and data accuracy
• Provides data / report / cost estimation to managers and Talent Team
• Conducts data audits in various systems
• Coordinates the relocation, immigration and tax processes with external vendors following Scopely’s policies
• Maintain and enhance relationships through on-going communication with business units and provide feedback on operational processes and issues that affect the employee experience
• Prepare travel and employment verification letters
• Track exceptions to relocation policy and communicate trending to manager, recommend specific actions to reduce costs/add value
• Review third party vendor invoices
• Participate in special projects as needed with internal stakeholders

What We’re Looking For

• University degree or 3 years of experience in a related customer service/ relocation / HR capacity preferred
• Proven successful and superior customer service experience, preferably with US or European-led multinational company
• Superior relationship management skills and demonstrated experience managing client expectations
• Business savvy/ Ability to listen & understand individual & business needs
• Ability to work cross-functionally, representing Scopely in a professional manner
• Strong communication, interpersonal and EQ skills. Clear and concise written and verbal communication skills, diplomatic
• Demonstrated technical/systems skills. Computer Literacy; strong experience with Microsoft and Google Suite
• Highly organized
• High level of accuracy and process orientation. Detail oriented; ability to perform multiple complex tasks
• Team player and takes initiative; self-starter
• Demonstrated ability to problem solve and manage multiple priorities
• Cultural awareness/ People oriented and ability to deal with cultural differences
• Ability and willingness to attend calls to accommodate different time zones
• Good judgment and diplomacy / able to handle confidential information
• Innovative and resourceful
• Fluency in English

Bonus Points

• Additional languages

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.