Assistant Front Office Manager (m/f/d) in Mallorca

HOSPITALITY CONNECTION BARCELONA SL; Cala d'Or; Presencial; EUR 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free accommodation

Free catering

Career opportunities and training

Insurance abroad

Descripción de la vacante

Hospitality Connection Barcelona SL in Cala d'Or is seeking a proactive Assistant to support the reception area alongside the Front Office Manager, acting as a motivational manager for quality. You are the bright face in front of guests and keep everything organized behind the scenes.

You will manage check-ins/outs, reservations, inquiries, and event support, ensuring smooth operations and close collaboration with other departments to deliver exceptional guest experiences at our club.

Formación

• Holds training as a hotel specialist.
• Experience at the reception desk in upscale hotels.
• Initial management experience.

Responsabilidades

• Coordinate arrival and departure, check-in and check-out.
• Process reservations and inquiries.
• Support organisation of events and functions.
• Ensure smooth reception and back-office operations.
• Collaborate with other departments to assist them.

Conocimientos

Guest service

Team leadership

Organization

Reservations handling

Educación

Hotel specialist training

Herramientas

Reservation system

Descripción del empleo

First impressions count, especially for our ROBINSON guests. As Assistant, you support together with the Front Office Manager the reception area at the club and simultaneously, you have a talent in organisation, able to motivate others and are a manager for quality. Along with your team, you make sure that nothing goes amiss with our guests from arrival to departure time. Not only do you hold everything together behind the scenes, at the same time, you are the bright face in the foreground.

ABOUT THE JOB

• You ensure optimal quota utilisation in the absence of the manager
• You coordinate the arrival and departure as well as the check-in and check-out of guests.
• You process reservations and enquiries
• You support the organisation of events and functions
• You ensure that everything runs smoothly at reception and in the back office
• You work closely with other departments and support them

Requisitos

• You have completed training as a hotel specialist
• You have experience at the reception desk in the upscale hotel industry
• You have initial management experience

Se Ofrece

• Free Accomodation and free board
• You will be able to enjoy the culinary delights together with our guests and use all the club’s facilities.
• OUR OFFER Living and working at a holiday destination An exceptional working atmosphere in a great team
• Free accommodation and catering
• Use of all club facilities incl. guest restaurant
• Career opportunities and regular training
• Secure employment abroad (including insurance)