Airport Staff FBO LPA

Aviapartner Group; Telde; On-site; EUR 18,000 - 28,000; Full time

Job summary

Aviapartner Group in the Canary Islands is seeking a customer-focused ramp agent/coordinator to join our executive aviation team. You will perform administrative and operational tasks for flights, assist VIP passengers, manage documentation, and coordinate services with warehouses and partners.

Fluency in English at an advanced level is required; a Tourism-related qualification and prior experience in ramp or client-facing roles with international clients are preferred.

Qualifications

• Advanced English required.
• Experience as ramp or coordinator preferred.
• Experience with international clients desirable.

Responsibilities

• Perform flight control and operational tasks for executive flights.
• Provide VIP passenger attention and assist with boarding.
• Handle documentation at the counter and coordinate with warehouse.
• Arrange and manage additional services (hotels, transport) for VIPs.
• Coordinate ground support activities and liaison with crew.

Skills

Ramp operations

Customer service

Communication

Education

Tourism qualification or equivalent

Job description

Are you a person who is passionate about customer service? Would you like to work in an international and dynamic environment? We are looking for you!

Join our team and you will have the opportunity to work in a unique environment in which you can progress within a leading company in the sector.

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You will be the person responsible for carrying out administrative/operational tasks for executive aviation flights as well as the care and management of the FBO facilities.

The functions to be performed would be the following:

• Flight control
• VIP passenger attention
• Flight boarding
• Documentation tasks: customer service at the counter, processing and preparation of flight and customs documentation and coordination of their actions with the warehouse.
• Management of additional services for VIP passengers and crews such as hotels, transportation, etc.
• Ground-air, ground-ground transmitter link.
• Coordination of tasks on the track and offices
• Liaison with crew and measure times.
• Attach and release Push-Back adapters
• Battery recharge
• Placement and removal of chocks
• Loading and unloading of containers, loading and unloading in the warehouse.

Resident in province vacant position

Required languages: English - Advanced Level

Nice to have skills:

• Qualification in Tourism or similar
• Experience in the sector of at least one year, performing as ramp agent or coordinator agent
• Experience in dealing with international clients