AI Transformation Analyst - WM&I

Banco Santander SA; Santa Bàrbara; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

BeHealthy wellness program

Childcare support

Santander Contigo

Job summary

Santander is seeking an AI Transformation Analyst in Madrid to help business teams identify opportunities, design prompts, document use cases and track adoption of AI tools. The role emphasizes responsible AI use and cross-functional collaboration within Wealth Management & Insurance.

Ideal candidates have a 0–3 year background in transformation or related fields, with a Bachelor’s in Engineering or CS, and strong English (Spanish preferred).

Qualifications

• 0–3 years of experience in transformation, consulting, data, technology, or financial services.
• Experience creating presentations, documentation, analysis, or training materials for business stakeholders.
• Hands-on with generative AI tools, copilots, or automation solutions is a plus.

Responsibilities

• Identify AI opportunities and design effective prompts for business teams.
• Document use cases and prepare enablement materials to drive adoption.
• Track adoption and impact while ensuring safe, consistent AI use.

Skills

Generative AI

Prompting

PowerPoint

Excel

Collaboration tools

English proficiency

Spanish proficiency

Education

Bachelor's degree in Engineering or Computer Science

Tools

Power Platform

Python

Analytics tools

Job description

AI Transformation Analyst - WM&I Country: Spain IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.

THE DIFFERENCE YOU MAKE Wealth Management & Insurance is looking for a AI Transformation Analyst based out of Madrid. You will help business teams identify opportunities, design effective prompts, document use cases, prepare enablement materials and track adoption and impact, contributing to the safe, consistent and effective use of AI in day-to-day activities. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.

What you’ll bring

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Typically 0-3 years of experience in transformation, consulting, data, technology, operations, product, innovation or financial services (Required)
• Experience preparing presentations, documentation, analysis or training materials for business stakeholders through academic, internship or professional projects (Required)
• Practical exposure to generative AI tools, productivity copilots, analytics tools or automation solutions (Preferred)

Education

• Bachelor's degree or equivalent demonstrated experience in Engineering, Data Science, Computer Science or a related field (Required)
• Relevant coursework or practical exposure to Artificial Intelligence, analytics, digital transformation or process improvement (Preferred)

Languages

• Fluent English (Required)
• Fluent Spanish and/or additional languages relevant to a global WM&I environment (Preferred)

Hard Skills

• Practical understanding of Generative AI, prompting, copilots and business productivity tools (Required)
• Ability to analyse activities and processes, identify friction points, document opportunities and track basic adoption KPIs (Required)
• Working knowledge of PowerPoint, Excel and collaboration tools; exposure to Power Platform, Python or analytics tools (Preferred)

Soft Skills

• Strong written and verbal communication skills, with the ability to produce clear materials for business users
• Collaborative mindset, attention to detail and ability to work with multidisciplinary teams across business, technology and control functions
• High learning agility, curiosity, ownership and ability to turn ambiguity into structured outputs

We value your impact

• Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.
• Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.
• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.
• We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.
• Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.
• Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees.

Local compliance

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.