AI Product Manager

Impress; Barcelona; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Multicultural team

Teeth aligner benefits

Healthy snacks at office

Job summary

Impress in Barcelona is seeking an AI Product Manager, Agents & Platform, to lead the on-site team. You will own our AI voice and chat agents, integrate with HubSpot and our booking engine, and ship fast with a focus on uptime and ROI.

The ideal candidate has 3+ years in product roles, coding familiarity, and a track record of delivering AI-enabled products. English fluency is required; Spanish helps in our multicultural environment as you collaborate with engineering, sales, and care teams to

Qualifications

• 3+ years of product experience.
• Shipped a product before; scope to smallest viable version.
• Experience with AI coding tools and production deployments.
• Fluent English; Spanish a plus in multicultural setting.
• Comfort with APIs, webhooks, SQL, and basic AWS.

Responsibilities

• Run the Agents: own AI voice and chat agents in production; ensure uptime and booking accuracy across markets.
• Ship the Cut: build MVP tooling using Claude Code, Cursor, or suitable AI assistants.
• Build the Layer Underneath: design middleware connecting agents to HubSpot, Aircall and data warehouse.
• Measure What the Agents Do: set up QA, monitoring, and ROI tracking.
• Document the Wins: quantify time saved, errors avoided, and conversions uplift.
• Collaborate with Engineering: review designs and ensure productisation readiness.

Skills

Product management

Problem scoping

Coding familiarity

English fluency

Cross-functional collaboration

Tools

Claude Code

Cursor

Codex

v0

Aircall

Twilio

WhatsApp Business

Job description

Join Impress - Europe's Leading Health-Tech Innovator!

We believe everyone deserves a smile they'll love. As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019.

With 150+ clinics across 10 countries and rapid growth, we're improving lives worldwide.

We are looking for an AI Product Manager, Agents&Platform to join our Onsite Team in Barcelona.

Why we're cool:

• Work with an international and multicultural team
• Competitive salary
• Teeth aligner and whitening benefits
• Collaborative work environment and positive culture
• Opportunities to grow within a fast-paced, innovative company and real start-up experience with big challenges
• Fresh fruits and healthy snacks at the office

What You'll Do:

• Run the Agents: Own our AI voice and chat agents in production (ElevenLabs, WhatsApp, Patient Care chat). They book first visits across every market, so uptime and booking accuracy are your numbers.
• Ship the Cut: Build the smallest possible version of the tool with Claude Code, Cursor, or the right AI assistant for the job. Internal-quality, not enterprise-quality - we want it in someone's hands this week.
• Build the Layer Underneath: Design and ship the internal middleware that connects our agents to HubSpot, Aircall, our booking engine and our data warehouse, instead of paying third parties to sit in the middle.
• Measure What the Agents Do: Set up evaluation, call and chat QA, and monitoring, so you know when an agent gets something wrong before a patient does.
• Document the Wins: Time saved, errors avoided, conversions lifted - make the ROI legible so we keep funding this work.
• Work with Engineering: Hand over what needs proper productisation to the AI engineering squad, and be technical enough to review their designs.

Requirements:

• 3+ years of product experience.
• You've shipped a product before and can scope a problem down to its smallest useful version.
• You used to write code (frontend, scripts, anything) and you're comfortable in a terminal, a git repo, and a pull request.
• You're already living in AI coding tools - Claude Code, Cursor, Codex, v0 - and have strong opinions on when to use which.
• You can read someone else's codebase well enough to extend it, and you know when to stop and ask an engineer for help.
• You’ve put an LLM or voice agent into production and kept it running, not just prototyped one.
• You're comfortable with APIs and webhooks, SQL, and enough AWS to read an architecture diagram.
• Experience with telephony or messaging platforms (Aircall, Twilio, WhatsApp Business) is a plus.
• Fluent English is required. Spanish is a plus - you'll be operating in a multicultural, international environment.

At Impress we cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences