AI-Powered SaaS Implementation Consultant

PassFort; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

Moody’s seeks a skilled professional to lead and deliver client-focused SaaS implementations across European engagements, leveraging Moody’s data solutions, connectors, and AI-powered technologies. You will gather requirements, configure solutions, and train clients while collaborating with stakeholders across regions.

The role emphasizes strong communication, CRM/ERP familiarity, and hands-on AI tool usage to improve workflows. Fluency in Spanish is required, with Italian as a plus.

Formación

• Undergraduate degree in Finance, Banking, Computer Technology, Information Systems, or a related field.
• Graduate degree such as a Master’s or MBA is preferred.
• 3+ years of SaaS implementation experience in a financial software environment.
• Experience delivering client-facing software implementation projects including requirements gathering, configuration, stakeholder management and training.
• Knowledge of RESTful APIs and data integration; familiarity with SOAP APIs is a plus.
• Experience with CRM/ERP platforms (Salesforce, Dynamics, SAP)
• Strong communication skills with both technical and non-technical stakeholders.
• Fluency in Spanish is required; Italian is a plus.
• Hands-on experience with AI tools to streamline workflows and improve efficiency; awareness of AI risk management.

Responsabilidades

• Lead implementation projects to maximize value from Moody’s entity data solutions and APIs.
• Consult on Moody’s entity data solutions, connectors, and AI-powered technologies across European client engagements.
• Gather and analyze client requirements with internal and external stakeholders.
• Collaborate with clients to provide product feedback and escalate enhancements.
• Configure and customize workflow components of Moody’s solutions and CRM connectors.
• Provide best practices and guidance to ensure stable deployments and adoption.
• Deliver remote and on-site training to support successful implementation.
• Use internal tools to track progress and deliverables.
• Work with client tech teams and Moody’s SMEs to resolve issues.
• Contribute to knowledge sharing and continuous improvement initiatives.
• Travel occasionally to client sites to support delivery.

Conocimientos

SaaS implementation

Client-facing projects

RESTful APIs

CRM/ERP platforms

JSON/HTML/API integrations

Communication

Spanish language

AI concepts

Educación

Undergraduate degree

Graduate degree (MBA/Master's) preferred

Herramientas

Salesforce

Microsoft Dynamics

SAP

Descripción del empleo

Moody’s seeks a skilled professional to lead and deliver client-focused SaaS implementations across European engagements, leveraging Moody’s data solutions, connectors, and AI-powered technologies. You will gather requirements, configure solutions, and train clients while collaborating with stakeholders across regions.

The role emphasizes strong communication, CRM/ERP familiarity, and hands-on AI tool usage to improve workflows. Fluency in Spanish is required, with Italian as a plus.