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Job summary
Amazon Logistics is seeking an Area Manager for Delivery Station operations. The role focuses on safety, efficiency, and quality, leading a team across shifts and driving continuous improvement in last-mile delivery. You will mentor managers, coordinate with cross-functional teams, and uphold Amazon Leadership Principles.
The position emphasizes stakeholder collaboration, operational excellence, and the ability to scale improvements across the network.
Qualifications
- Bachelor's degree or higher in a relevant field.
- Proven experience in leading teams and managing people.
- Experience coordinating with multiple stakeholder groups.
- Experience using data analysis to drive decisions.
Responsibilities
- Build and maintain a culture of safety and associate wellbeing across all shifts.
- Analyze operational performance data and implement changes to sustain quality and productivity.
- Lead process improvement projects to streamline workflows and optimize Delivery Station output.
- Evaluate shift performance against business objectives and define actionable plans.
- Collaborate with managers to standardise best practices across shifts.
- Mentor new and developing managers within the team.
Skills
Education
Job description
Operations is the beating heart of Amazon. As an Area Manager at a Delivery Station, this role sits at the centre of last-mile logistics, ensuring orders are fulfilled, dispatched, and delivered to customers on time and to the highest standard. The position involves leading a team focused on safety, efficiency, and quality, while driving continuous improvement projects across the operation.
- Build, oversee, and champion a culture of safety and associate wellbeing across all shifts
- Analyse operational performance data and implement changes to maintain consistently high quality and productivity standards
- Lead and manage process improvement projects to streamline workflows and optimise Delivery Station output
- Evaluate shift performance against business objectives and define clear action plans to strengthen operational excellence
- Collaborate with fellow managers to standardise best practices and ensure consistency across all shifts
- Act as a role model and mentor to new and developing managers within the team
No two days are the same in a Delivery Station. Responsibilities span routine team management and daily operational tasks through to large-scale contingency planning and network-wide process improvement initiatives. The primary focus remains on owning a culture of safety, upholding quality standards, and ensuring each shift performs at its best. Mentoring emerging talent and role-modelling Amazon's Leadership Principles are equally central to the day-to-day experience.
Amazon Logistics (AMZL) manages last-mile delivery in partnership with third-party distribution businesses, combining creative thinking and continuous improvement to get millions of products into customers' hands. The mission is to deliver a seamless customer experience while rolling out innovative global delivery solutions, including Amazon Fresh and Prime Now.
The Delivery Station operates across two dimensions: an under-the-roof team that processes and dispatches millions of products daily, and an on-the-road network operating through Amazon Flex. The team runs 24/7 across most locations, with a strong people-first culture, particularly supporting associates on overnight shifts. Innovation is constant, from finding new ways to tackle industry logistics challenges to reducing the carbon footprint through advanced technology and a growing fleet of Electric Vehicles.
- Bachelor's degree, or Advanced degree
- Experience in people management
- Experience working with multiple groups of stakeholders
- Experience using data analysis to drive business decisions
- Speak, write, and read fluently in Spanish and English at C1 level or above
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Experience in warehouse operations and logistics or equivalent
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. As an Area Manager at a Delivery Station, this role sits at the centre of last-mile logistics, ensuring orders are fulfilled, dispatched, and delivered to customers on time and to the highest standard. The position involves leading a team focused on safety, efficiency, and quality, while driving continuous improvement projects across the operation.
- Build, oversee, and champion a culture of safety and associate wellbeing across all shifts
- Analyse operational performance data and implement changes to maintain consistently high quality and productivity standards
- Lead and manage process improvement projects to streamline workflows and optimise Delivery Station output
- Evaluate shift performance against business objectives and define clear action plans to strengthen operational excellence
- Collaborate with fellow managers to standardise best practices and ensure consistency across all shifts
- Act as a role model and mentor to new and developing managers within the team
No two days are the same in a Delivery Station. Responsibilities span routine team management and daily operational tasks through to large-scale contingency planning and network-wide process improvement initiatives. The primary focus remains on owning a culture of safety, upholding quality standards, and ensuring each shift performs at its best. Mentoring emerging talent and role-modelling Amazon's Leadership Principles are equally central to the day-to-day experience.
Amazon Logistics (AMZL) manages last-mile delivery in partnership with third-party distribution businesses, combining creative thinking and continuous improvement to get millions of products into customers' hands. The mission is to deliver a seamless customer experience while rolling out innovative global delivery solutions, including Amazon Fresh and Prime Now.
The Delivery Station operates across two dimensions: an under-the-roof team that processes and dispatches millions of products daily, and an on-the-road network operating through Amazon Flex. The team runs 24/7 across most locations, with a strong people-first culture, particularly supporting associates on overnight shifts. Innovation is constant, from finding new ways to tackle industry logistics challenges to reducing the carbon footprint through advanced technology and a growing fleet of Electric Vehicles.
- Bachelor's degree, or Advanced degree
- Experience in people management
- Experience working with multiple groups of stakeholders
- Experience using data analysis to drive business decisions
- Speak, write, and read fluently in Spanish and English at C1 level or above
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Experience in warehouse operations and logistics or equivalent
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Integrated Quality Systems Manager reports to the Quality Director & HSE and collaborates with Site Director and cross-functional teams to drive strategy and continuous improvement, manage Risks, and maintain compliance with regulatory and customer requirements. You will lead a team of quality, safety, environmental, and energy management professionals, including Engineers, Auditors, and Technicians.
The Integrated Quality Systems Manager is responsible for the development, implementation, and maintenance of the company's integrated management system, ensuring compliance with IRIS 22163, ISO 45001, ISO 14001, and ISO 50001 standards in addition to other normative or requirements such as EEM (European Entity in Charge of Maintenance). This role ensures that all processes, products, and services meet the highest quality, health, safety, environmental, and energy management standards.
- Develop, implement, and manage the IMS to ensure compliance with IRIS 22163, ISO 45001, ISO 14001, ISO 50001, Wabtec's WMS and other relevant standards.
- Conduct regular audits and assessments to ensure the effectiveness of the IMS, covering quality, health, safety, environmental, and energy management systems.
- Lead the internal audit program, including planning, execution, and follow-up on corrective actions across all relevant standards.
- Maintain all quality, health, safety, environmental, and energy management documentation, records, and reports in accordance with regulatory requirements.
- Keep informed of the Safety, Environment and Quality Management System methodologies and assure ease of implementation for the relevant content and the reliability of the products required by customers.
- Maintain the IMS updated according to Wabtec standards to allow costs for the execution of the Projects deadlines and reach optimum levels.
- Represent the management of the company during certification process or surveillance audits regarding ISO's, Special Process or External Audits.
- Coordinate with Management and ensure documentation related to the organization's Management Review and Business Plan - STRAP (context review, system and stakeholder changes, area and Site SWOTs, risk and opportunity management, changes or new developments in legal and other requirements, customer feedback, etc.).
- Oversee the implementation and maintenance of the IRIS 22163 rail industry standard.
- Ensure that all rail-related processes meet the quality and safety requirements specific to the rail industry.
- Collaborate with relevant departments and functions in Wabtec to meet the specific demands and expectations of rail industry customers.
- Develop and implement occupational health and safety policies, procedures, and programs in line with ISO 45001.
- Conduct risk assessments and hazard identification processes to mitigate potential workplace risks.
- Promote a culture of safety and ensure that health and safety objectives are established and met.
- Develop and implement environmental management policies, procedures, and programs in line with ISO 14001.
- Ensure that environmental objectives are established, monitored, and achieved, including waste management, pollution prevention, and resource conservation.
- Lead initiatives to minimize the company's environmental footprint.
- Coordination and collaboration with the Production, Sustainability & Energy Mger in order to:Develop and implement energy management policies, procedures, and programs in line with ISO 50001.
- Monitor energy usage and implement strategies to improve energy efficiency and reduce consumption.
- Establish energy performance indicators (EnPIs) and drive continuous improvement in energy management.
- Ensure compliance with local, national, and international regulations related to quality, health, safety, environmental, and energy management.
- Stay updated on changes in industry regulations, standards, and best practices.
- Liaise with regulatory bodies, certification agencies, and external auditors as needed.
- Drive continuous improvement initiatives across all departments to enhance product quality, operational efficiency, workplace safety, environmental sustainability, and energy efficiency.
- Implement and monitor key performance indicators (KPIs) related to quality, health, safety, environmental, and energy performance.
- Facilitate root cause analysis and corrective/preventive actions (CAPA) for any issues related to the IMS.
- Collaborate with Sales team in the annual Customer Survey process in order to understand their requirements and expectations and manage internal action plan emanated from their feedback.
- Develop, implement, and maintain health and safety policies and procedures in line with local regulations and industry standards.
- Ensure compliance with all applicable health and safety regulations, including those specific to the railway sector.
- Conduct regular risk assessments and audits to identify potential hazards and implement corrective actions.
- Develop and enforce risk management strategies to minimize accidents and incidents.
- Aligned with Wabtec processes, tools and guidelines, design and deliver awareness training programs on health and safety practices, ensuring all employees are equipped with the necessary knowledge and skills.
- Ensure locally mandated health and safety training for all employees according to Wabtec Iberica scope of activities.
- Investigate accidents, incidents, and near-misses to determine root causes and develop strategies to prevent recurrence.
- Maintain detailed records of incidents and ensure proper reporting to relevant authorities.
- Prepare and submit regulatory reports and documentation as required.
- Keep up to date with changes in legislation and industry best practices, and adjust policies accordingly.
- Foster a positive safety culture by engaging with employees, encouraging feedback, and promoting safe working practices.
- Lead safety meetings and collaborate with various departments to address health and safety concerns.
- Develop and implement emergency response plans, including evacuation procedures and crisis management strategies.
- Conduct regular drills and simulations to ensure preparedness for emergencies.
- Bachelor's degree in engineering, quality management, environmental science. Master in occupational health and safety, energy management, or a related field.
- Minimum of 5 years of experience in quality management, health and safety, environmental management, energy management, or a similar role.
- Quality Systems (ISO 9001, ISO IRIS 22163)
- EHS Systems (ISO 14001, ISO 45001, ISO 50001)
- Experience with integrated management systems and internal/external auditing processes.
- Problem-solving (FTA, 8D, RCA.)
- Knowledge of the APQP - Project Management
- EEM (Entity in Charge of Maintenance) System is a plus
- Health and safety regulations and risk assessment methodologies
- Coordination of Entrepreneurial Activities (CAEs)
- Office Suite - Excel and Power Point.
- Team maker, leadership.
- Process and Results oriented (50%/50%)
- Positive spirit, guide for others
- Effective communication and interpersonnel skills.
- Ability to work collaboratively with various stakeholders and manage multiple priorities
- Fluent Spanish
- Fluent English
Availability for frequent regulatory assessment in plant and Field services (Barcelona, Valencia, Sevilla, Madrid areas)
Legal authorization to work in EU is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Please note that we do not accept agency candidate submissions without a formalized agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.
#LI-LF1
What could you accomplish in a place that puts People First? At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We are lifelong learners, obsessed with better. Learn more at powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress.
We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we've got you.
Operations is the beating heart of Amazon. As an Area Manager at a Delivery Station, this role sits at the centre of last-mile logistics, ensuring orders are fulfilled, dispatched, and delivered to customers on time and to the highest standard. The position involves leading a team focused on safety, efficiency, and quality, while driving continuous improvement projects across the operation.
- Build, oversee, and champion a culture of safety and associate wellbeing across all shifts
- Analyse operational performance data and implement changes to maintain consistently high quality and productivity standards
- Lead and manage process improvement projects to streamline workflows and optimise Delivery Station output
- Evaluate shift performance against business objectives and define clear action plans to strengthen operational excellence
- Collaborate with fellow managers to standardise best practices and ensure consistency across all shifts
- Act as a role model and mentor to new and developing managers within the team
No two days are the same in a Delivery Station. Responsibilities span routine team management and daily operational tasks through to large-scale contingency planning and network-wide process improvement initiatives. The primary focus remains on owning a culture of safety, upholding quality standards, and ensuring each shift performs at its best. Mentoring emerging talent and role-modelling Amazon's Leadership Principles are equally central to the day-to-day experience.
Amazon Logistics (AMZL) manages last-mile delivery in partnership with third-party distribution businesses, combining creative thinking and continuous improvement to get millions of products into customers' hands. The mission is to deliver a seamless customer experience while rolling out innovative global delivery solutions, including Amazon Fresh and Prime Now.
The Delivery Station operates across two dimensions: an under-the-roof team that processes and dispatches millions of products daily, and an on-the-road network operating through Amazon Flex. The team runs 24/7 across most locations, with a strong people-first culture, particularly supporting associates on overnight shifts. Innovation is constant, from finding new ways to tackle industry logistics challenges to reducing the carbon footprint through advanced technology and a growing fleet of Electric Vehicles.
- Bachelor's degree, or Advanced degree
- Experience in people management
- Experience working with multiple groups of stakeholders
- Experience using data analysis to drive business decisions
- Speak, write, and read fluently in Spanish and English at C1 level or above
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Experience in warehouse operations and logistics or equivalent
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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