AI-Driven Sales & Marketing Ops Analyst

Wolters Kluwer N.V.; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

Wolters Kluwer in Madrid is seeking a Senior Agentic Operations Analyst (Sales & Marketing) to drive automation projects across the function. You will build, deploy and support agent-based automations, while fostering adoption among users and aligning with governance and security constraints.

You will design scalable foundations for agents, quantify value, and evangelize AI literacy across Revenue Operations and the sales field, delivering measurable improvements in productivity.

Formación

• Hands-on experience shipping automations that are used daily.
• Production context for LLMs, prompt design, and agent frameworks.
• Experience with APIs and structured data for quick user delivery.

Responsabilidades

• Identify the use cases: find work across the function and its partner teams that AI can absorb, accelerate or make possible for the first time.
• Build, deploy and support automations and agents hands-on, starting with small, visibly useful wins that earn trust.
• Own adoption: sit with users, understand how they actually work, refine what does not fit and keep what you build alive.
• Design and own the shared foundation - agent backbone, reusable patterns, shared repository and evaluation harness - so the team builds on one basis.
• Define and enforce guardrails: what an agent may decide and what must stay with a human, with the evidence to back it.

Conocimientos

Applied Building

LLM & Agent Design

Scripting & Integration

Enterprise systems experience

Use Case Discovery

Evaluation & Guardrails

Adoption & Enablement

Cross-Functional Collaboration

Enterprise Pragmatism

Herramientas

Python

APIs

Descripción del empleo

Wolters Kluwer in Madrid is seeking a Senior Agentic Operations Analyst (Sales & Marketing) to drive automation projects across the function. You will build, deploy and support agent-based automations, while fostering adoption among users and aligning with governance and security constraints.

You will design scalable foundations for agents, quantify value, and evangelize AI literacy across Revenue Operations and the sales field, delivering measurable improvements in productivity.