Hotel Onboarding - Accounting System Installer (Implementation & Support)

Hyatt; Madrid; Presencial; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary Hyatt stays

Friends & family hotel rates

Flexible work arrangements

Learning & development opportunities

Tuition reimbursement

Descripción de la vacante

Hyatt is seeking an Accounting System Installer to lead BirchStreet implementations across the Europe, Africa and Middle East hotels. You will work with hotel teams, vendors and regional stakeholders to deliver openings, acquisitions, transitions and system upgrades while ensuring teams have tools, training and support to succeed.

Location: EU, with travel across the EAME region. You will manage configurations, data mappings, supplier onboarding and marketplace administration, ensuring seamless

Formación

• 3–5 years of experience supporting hotel finance systems and related implementations.

Responsabilidades

• Implement, configure, and enhance BirchStreet across Hyatt hotels in the EAME region.
• Coordinate system implementations for openings, acquisitions, transitions, conversions and upgrades.
• Support integrations between BirchStreet and ERP, PMS, POS and eInvoice systems.
• Configure user access, supplier data, catalogs, and finance mappings before handover.
• Lead or support regional finance projects including data migration and training.
• Troubleshoot finance system and procurement issues with testing and user acceptance.
• Provide ongoing eInvoice support, ensuring supplier readiness and compliance.

Conocimientos

BirchStreet knowledge

ERP / PMS / POS integrations

Excel

Project management

Communication & collaboration

Travel willingness

Educación

Bachelor's degree in Finance/Accounting/IS/Business

Herramientas

BirchStreet

ERP systems

PMS

POS

Opera

iScala

Smartsheet

Power Platform

Descripción del empleo

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Your Role

As an Accounting System Installer, you will play an important role in supporting Hyatt's continued growth across Europe, Africa and the Middle East by implementing and enhancing the finance systems that keep our hotels operating efficiently.

In this role, you will lead the implementation, configuration and ongoing support of BirchStreet and related finance systems across new and existing Hyatt hotels. Working closely with hotel teams, vendors and regional stakeholders, you will help deliver successful hotel openings, acquisitions, transitions, conversions and system upgrades while ensuring colleagues have the tools, training and support they need to succeed. From system integrations and supplier enablement to marketplace administration and post-go-live support, you'll help create a seamless experience for hotels throughout the region.

Location: This position is based in either Germany or Spain. The successful candidate must have the legal right to work in the European Union.

Your Responsibilities

• Implement, configure, administer and continuously enhance BirchStreet across Hyatt hotels throughout the EAME region.
• Coordinate finance system implementations for hotel openings, acquisitions, transitions, conversions and upgrades, managing project timelines, training and go-live readiness.
• Support integrations between BirchStreet and related finance systems, including ERP, PMS, POS and eInvoice solutions, ensuring accurate system performance and data flow.
• Configure and validate system setup, including user access, approval workflows, supplier data, catalogues, order guides, inventory and finance mappings before hotel handover.
• Administer Hyatt EAME Marketplace 321 while supporting supplier onboarding, catalogue maintenance and procurement process improvements.
• Lead or support regional finance systems projects, including data migration, user training, system enhancements and post-go-live hypercare.
• Troubleshoot complex finance system, integration and procurement issues, coordinating testing, issue resolution and user acceptance activities for system enhancements.
• Provide ongoing support for eInvoice solutions, ensuring supplier readiness, interface validation, compliance and operational excellence across the region.

Qualifications

Your Qualifications & Experience

• 3–5 years of experience supporting hotel finance systems, procurement systems, system implementations or operational systems.
• Experience supporting hotel openings, acquisitions, transitions, conversions or post-go-live support is an advantage.
• Bachelor's degree in Finance, Accounting, Information Systems, Hospitality Management, Business Administration or a related field, or equivalent professional experience.
• Strong knowledge of hotel finance systems and integrations, including BirchStreet, ERP, PMS, POS and eInvoice solutions, with familiarity with systems such as iScala and Opera preferred.
• Advanced Microsoft Office skills, particularly Excel, with experience using implementation documentation, project trackers and reporting tools; experience with Smartsheet or Microsoft Power Platform is a plus.
• Strong analytical, troubleshooting and project management skills, with the ability to manage multiple priorities in a fast-paced regional environment.
• Excellent communication and collaboration skills, with the ability to partner effectively across Finance, Procurement, IT, hotel operations, suppliers and external vendors.
• Willingness to travel across the EAME region to support implementations, training and go-live activities.

How We Care For Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer the following benefits:

• Annual allotment of complimentary stays at Hyatt hotels worldwide
• Attractive colleague, friends & family hotel rates globally
• Flexible work arrangements to support work–life balance
• Access to a wide range of learning and development opportunities through Hyatt’s myLearning platform
• Tuition reimbursement to support your continued education and long-term career growth

We Welcome You