Account Manager – Spain (Madrid)

Bio-Techne R&D Systems S.L. (Spain); Madrid; Presencial; EUR 37.900 - 60.720; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement programs

Employee stock purchase plan

Career development and mentorship

Descripción de la vacante

Bio-Techne is seeking an Account Manager to develop and manage business across customer accounts in the Madrid region, leveraging the full Bio-Techne portfolio. You will collaborate with Sales Support, Sales Specialist and Marketing to grow revenue and strengthen customer relationships in a remote Spain setting.

The role requires market awareness, customer engagement, and a disciplined sales approach, with responsibilities including negotiations, pricing, and contract execution.

Formación

• Bachelor's or Master's degree in Life Sciences or a related scientific field.
• Proven experience in a sales-driven, target-oriented environment.
• Experience using CRM systems (SFDC preferred).
• Ability to track ROI and KPIs.
• Strong IT skills, including Microsoft Outlook, Excel, and Word.

Responsabilidades

• Develop and manage new and existing business across all assigned customer accounts within the territory.
• Collaborate with Sales Support, Sales Specialist, and Marketing to grow revenue and maintain customer relationships.
• Prepare tailored commercial offers and quotations based on customer needs.
• Conduct negotiations and manage contracts, pricing, and framework agreements.

Conocimientos

Sales experience

CRM SFDC

Life Sciences knowledge

English proficiency

Negotiation

IT proficiency

Educación

Bachelor's or Master's in Life Sciences

Herramientas

SFDC CRM

Descripción del empleo

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range: €37,900 - €60,720 Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations.

Reports To: Southern Europe Territory Manager

Location: Remote - Spain (Madrid)

Position Summary

The Account Manager is responsible for developing and managing new and existing business across all assigned customer accounts within the assigned territory, covering the full Bio-Techne portfolio. Working closely with the Sales Support, Sales Specialist, and Marketing teams, the role focuses on growing revenue, maintaining strong customer relationships, and identifying new business opportunities across the territory. A high level of market awareness, customer engagement, and commercial discipline is required to succeed in this role.

Missions and activities

1. Commercial Development & Sales Promote and sell Bio-Techne solutions and products to academic, Biotech, CROs and industrial customers. Define and deploy prospecting and customer loyalty actions. Coordinate and collaborate with internal stakeholders to ensure service quality and customer satisfaction. Participate in internal meetings, training, sales meetings, and company presentations. Prepare tailored commercial offers and quotations based on customer needs. Create, present, and negotiate annual offers, including framework contracts (e.g. Master Supply Agreements). Conduct commercial negotiations at all levels (end users, procurement, senior management). Ensure high-quality preparation of technical documentation, pricing, and contract implementation.

2. Sales Account Portfolio Management Build and maintain strong, professional, and long-term relationships with customers. Perform regular on-site customer visits within the Grand Est territory. Implement sales and marketing plans aligned with customer expectations and company strategy. Identify, assess, and report customer needs and requests. Manage customer complaints and service issues effectively. Detect and actively promote upsell and cross-sell opportunities.

3. Sales Territory Development Participate in professional events such as trade fairs, conferences, symposiums, and on-site demonstrations. Develop and execute a structured prospecting plan based on market and customer analysis. Analyse sales data and provide regular activity and performance reports. Report commercial activities to management. Evaluate and review sales campaigns. Update, track, and manage customer data in SFDC (CRM). Establish, manage, and execute the Sales Business Plan for the territory. Provide weekly and monthly sales forecasts. Analyse sales gaps, identify risks, and implement proactive corrective actions. Achieve assigned sales targets and revenue objectives.

4. Market & Competitive Intelligence Conduct market analysis and monitor key customer accounts to identify growth opportunities. Maintain continuous market and competitive intelligence within the territory. Share insights, trends, and competitive information with internal teams and management.

Required Qualifications

1. Education & Experience

   • Bachelor's or Master's degree in Life Sciences or a related scientific field.
   • Solid understanding of the Life Sciences market; knowledge of the Bio-Techne portfolio is an advantage.
   • Proven experience in a sales-driven, target-oriented environment.
   • Experience using CRM systems (SFDC preferred).
   • Ability to track ROI and key performance indicators (KPIs).
   • Strong IT skills, including Microsoft Outlook, Excel, and Word.

2. Languages

   • Professional working proficiency in English

3. Personal Qualities & Attributes

   • Excellent attention to detail, time management, and organizational skills.
   • Strong "can-do" attitude with a proactive mindset.
   • Ability to work independently and manage multiple priorities effectively.
   • Calm under pressure and able to meet deadlines.
   • Comfortable working in a fast-paced, performance-driven environment.
   • Strong interpersonal skills with the ability to build cross-functional relationships.
   • Flexible and adaptable to changing business needs.

Why Join Bio-Techne

• We offer competitive wages along with extensive benefits for employees and their families.
• We invest in our employees' financial futures through retirement programs and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [e-mail] for assistance.

Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.