Technical Inside sales - Heat exchangers

Alfa Laval Mid Europe GmbH; Kolding; On-site; DKK 480,000 - 720,000; Full time

Job summary

Alfa Laval seeks a proactive Technical Inside Sales for heat exchangers to support customers in the Nordics. You will work closely with sales colleagues and product specialists, handling quotations, price inquiries, and customer communications, while providing technical datasheets and drawings.

You will identify optimal technical solutions and ensure a high-quality customer experience. The role offers growth toward expert levels in sales, with opportunities to deepen product knowledge and

Qualifications

• Experience from technical and/or inside sales or application engineering.
• Technical education preferably within the field of Process Technology, Mechanical Engineering or a related technical field.
• Experience with CRM and ERP systems
• Excellent communication skills in English in addition to a Scandinavian language.

Responsibilities

• Working in our CRM preparing quotations and handling price inquiries
• Handling customer inquiries – both on email and phone
• Provide technical datasheets and drawings
• Manage the shared inbox
• Upselling to customers/spotting potential business (involving KAM etc.)
• Identifying the best technical solutions and ensuring professional and timely customer experience.

Skills

Technical Inside Sales

CRM

English

Scandinavian language

Education

Process Technology

Mechanical Engineering

Tools

CRM

ERP systems

Job description

Alfa Laval in Kolding, Søborg or Lund is looking for Technical Inside Sales – Heat exchangers

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job We are expanding our team and are looking for an outgoing and proactive Technical Inside Sales. Working closely with external sales colleagues and product specialists, you will help drive profitable growth while building strong customer relationships. You will have the opportunity to develop deep product knowledge and contribute to the continued success of Alfa Laval's innovative solutions within Food and Pharma. As a Technical Inside Sales, you will play a key role in supporting our customers and sales organization in the Nordics, by providing technical knowledge combined with quoting. You will have a focus on our heat exchangers; however, we also work with products like pumps and valves. Your primary focus will be:

• Working in our CRM preparing quotations and handling price inquiries
• Handling customer inquiries – both on email and phone
• Provide technical datasheets and drawings
• Manage the shared inbox
• Upselling to customers/spotting potential business (involving KAM etc.)
• Identifying the best technical solutions and ensuring professional and timely customer experience.

You will be part of a team of ten and report to Tina Masini Tarp, a manager who aims to create a collaborative environment where people feel trusted, take ownership, and contribute to shared success.

We offer you a dynamic role in which you can grow to be an expert but also where the development possibilities are plenty, not least within the area of sales.

Who are you

You are a customer-focused and proactive team player who enjoys combining technical knowledge with quoting. You take ownership of your tasks, work in a through structured manner, and thrive in a dynamic environment where priorities can change. You are a natural relationship builder and communicate confidently with both customers and colleagues. Most importantly, you are motivated by helping customers find the right solutions and creating value through excellent service. You navigate easily in a larger organization and are not afraid to make contact with new people.

What you know

You will focus on a product group whose components can be assembled in almost endless variations. To succeed, we believe you have a genuine technical curiosity and ability to understand customer processes and applications. You enjoy working independently while collaborating effectively across functions.

Requirement:

• Experience from technical and/or inside sales or application engineering.
• Technical education preferably within the field of Process Technology, Mechanical Engineering or a related technical field.
• Experience with CRM and ERP systems
• Excellent communication skills in English in addition to a Scandinavian language.

Merit:

• Knowledge of heat exchangers and/or experience from similar products and branches.

For more information, please contact Tina Masini Tarp, Market Area Manager, Food & Pharma at [e-mail] or Charlotta Lundblad, Talent Acquisition Partner [e-mail]

For union information, please contact: Johan Ranhög, Akademikerna, [e-mail] Monica Anderberg, Unionen,[e-mail] Stefan Sandell, Ledarna, [e-mail]

We are conducting a continuous review of received applications. We will remove the job advert from our website as soon as we have found the right candidate,

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in or have an established presence in the area of Kolding or Søborg (Denmark) or Lund (Sweden).

Our commitment to integrity

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. As part of Alfa Laval’s commitment to a safe and healthy workplace, alcohol and drug testing is applied during the pre‑employment process.