Technical Associate

WHO - World Health Organization; København; On-site; DKK 368,000 - 450,000; Full time

Job summary

WHO - World Health Organization in Copenhagen seeks a Technical Associate to provide specialized administrative support for resource mobilization and to act as the CEM system superuser. You will assist in day-to-day management, drafting, filing, and coordinating with WHO units globally.

Required are extensive administrative experience in an international environment, and strong organizational and communication skills. This fixed-term role spans 2 years with a competitive DK remuneration package.

Qualifications

• Essential: Completion of secondary school or equivalent.
• Desirable: Higher education courses in office administration/management or similar.

Responsibilities

• Provide specialized administrative support for resource mobilization processes and tools.
• Act as the key administrative resource for Contributor Engagement Management (CEM) system.
• Support day-to-day programme management, financial and administrative functions, and communications.
• Acts as superuser of CEM within the Regional Office and with WHO headquarters.
• Organizes in-house training on CEM usage for RO and country offices.
• Develops documentation and briefing materials; maintains information repositories and monitoring tools.
• Performs first level review and triage of incoming funding proposals and agreements.
• Prepares proposals and supporting documentation with technical units.
• Liaises with CRM and PRP on resource mobilization questions.
• Prepares routine correspondence and letters of donation; analyzes incoming inquiries.
• Revises documents for proper form and content; manages leave and workplans.
• Arranges procurement and travel; provides admin support for meetings.
• Establishes electronic filing and background files.
• Responds to inquiries and coordinates appointments for supervisor.
• Performs other duties as required.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Documentation

Teamwork

Communication

Education

Secondary education

Higher education courses in administration/management

Tools

CEM system

Job description

Job Description - Technical Associate (2603881)

Technical Associate - (2603881)

Grade : G6

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 2 years

Job Posting

Sep 5, 2026, 3:29:09 PM

Closing Date

Sep 19, 2026, 9:59:00 PM

Primary Location

Organization

EU/DPM Division of Programme Management

Schedule

Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

Staff members who have been separated as a result of the 2025 Prioritization and Realignment Process will be given special consideration in accordance with the applicable regulatory framework

OBJECTIVES OF THE PROGRAMME

The Division of Programme Management ensures the technical excellence of WHO/Europe’s work. It coordinates and ensures coherence across WHO/Europe's health programmes, country support and the Special Initiative on Primary Health Care (PHC). The division also leads planning and budgeting, resource mobilization and partnerships, communications and publications, governance and external relations, and language services.

Resource Mobilization and Partnerships as part of the Division of Programme Management, the Resource Mobilization and Partnerships unit (RMP) leads WHO/Europe's efforts to engage, sustain, and expand collaboration with donors and partners. The unit supports technical divisions and country offices in mobilizing resources and managing partnerships across the United Nations system, WHO Collaborating Centres, non‑State actors, and other key stakeholders.

DESCRIPTION OF DUTIES

To provide specialized administrative support and advice to staff at all levels regarding resource mobilization processes and tools. To act as the key administrative resource for the use and oversight of the Contributor Engagement Management (CEM) system, used by the whole of WHO/Europe. To support the RMP team members in the day‑to‑day programme management, financial and operational/administrative functions as well as communications with WHO/Europe technical programmes and staff.

Acts as superuser of CEM within the Regional Office (RO) and vis‑a‑vis WHO headquarters.

Ideates and provides both ad hoc and structured briefing and expert guidance to staff at all levels on resource mobilization practices and procedures including on the use of the WHO CEM system at all clearance stages.

Organizes and provides regular in‑house training to WHO staff within the RO and country offices on the use of CEM including to people with approvers' role (directors and WHO Representatives).

Guides staff in the use of correct standard proposal and agreement templates.

Ideates and develops documentation and briefing materials as may be needed.

Maintains the necessary information repositories and ideates monitoring tools to ensure efficient workflow.

Conducts first level review and triage of incoming funding proposals and agreements, liaising with the technical units and WCHOs as needed and facilitates the preparation of proposals and supporting documentation as may be needed.

Provides support and advice to RO units and country offices in the creation of funding opportunities in the CEM system and ensuring that right units are included in clearance chains (certifying officer for all proposals and agreements).

Liaises with relevant units in WHO headquarters (CRM and PRP) on resource mobilization related questions including on CEM.

Prepares draft routine correspondence and standard letters of donation, analyzes incoming correspondence and requests, researching, obtaining and attaching background information where required, or redirecting them as appropriate, drawing the attention of the staff concerned to urgent items and deadlines.

Revises unit correspondence, reports, and documents for proper form and (non‑technical) content. Provides basic workplan management of the RMP activity workplan and acts as focal point for leave administration for the RMP unit.

Makes administrative arrangements for country and inter‑country activities including preparation of various committal documents related to procurement of goods and services and duty travel in accordance with the approved workplans.

Provides administrative and logistical assistance to the RMP team in the context of the organization of both internal and external meetings.

Assists in the preparation of relevant background and reports as well as other relevant follow up.

Establishes and maintains the unit's electronic filing system of documents and correspondence. Creates background files and compiles reference material as appropriate.

Acts as the entry point for incoming inquiries from users and counterparts. Responds to and acts on telephone enquiries. Assesses the critical nature of technical enquiries and resolves or refers them to appropriate staff for reply.

Coordinates appointments for supervisor and organizes programmes for visitors.

Performs other related duties as required or instructed, including providing support to other areas of work as assigned and replacing colleagues in the team as may be required.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school or equivalent.
Desirable: Relevant higher education courses in the area of office administration/management or similar.

Experience

Essential: At least 8 years of progressively responsible experience in the administrative/ office support field, including several years' experience in an international environment or institution.
Desirable: Experience with WHO resource mobilization procedures and systems/tools. Relevant experience in WHO or in the UN.

Skills

Proven strong organizational skills and a structured approach to work. Demonstrated strong interpersonal skills and ability to function well in a multicultural environment. Proven ability to adapt to and take efficient action amongst competing priorities. Demonstrated ability to work in a fast‑paced environment while retaining high attention to detail. Documented skills in organization of documentation and records. Emotional intelligence: ability to identify and manage one's own emotions, as well as helping others to do the same.

Teamwork
Respecting and promoting individual and cultural differences
Communication
Knowing and managing yourself
Producing results

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French, German or Russian.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at DKK 409,328 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.
• This vacancy notice may be used to fill other similar positions at the same grade level.
• Only candidates under serious consideration will be contacted.
• A written test and/or an asynchronous video assessment may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.
• The Director‑General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.
• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio‑economic backgrounds, or any other personal characteristics.
• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to [e-mail] with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• WHO has smoke‑free environment and does not recruit smokers or users of any form of tobacco.
• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work‑life balance and to allow all staff members to express and develop their talents fully.
• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country‑specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination‑related queries please directly contact SHW directly at [e-mail] .
• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.