Supply Chain Systems Specialist Northern-Europe

JDE Peet's; København; Hybrid; DKK 335,821 - 485,074; Full time

Job summary

Jdeprofessional is looking for a Supply Chain Systems Specialist in Copenhagen to oversee systems and processes for customer service and logistics. You will support Order-to-Cash processes, drive system enhancements, and lead analytics initiatives. Candidates should have a Bachelor's degree and at least 3 years' experience. Advanced Excel skills, knowledge of ERP systems, and project management capabilities are essential. Proficiency in Danish or English is required. This role offers a chance to contribute to continuous improvement while working in a diverse and inclusive environment.

Qualifications

• Minimum of 3 years of relevant experience in a similar role.
• Strong knowledge of Order-to-Cash processes.
• Experience with ERP systems and EDI (e.g., SAP BW/APO/R3/S/4HANA).
• Advanced Excel skills; experience with SQL and Power BI is a strong advantage.
• Strong analytical capabilities for actionable insights.

Responsibilities

• Take ownership of supply chain systems across Northern Europe.
• Provide daily support to supply chain and logistics teams.
• Serve as the key liaison between business users and IT teams.
• Manage and monitor EDI performance.
• Drive continuous improvement initiatives across processes.
• Lead and deliver supply chain system projects.
• Develop business process documentation and training materials.
• Deliver supply chain analytics and insights.

Skills

Order-to-Cash processes

ERP systems

EDI knowledge

Advanced Excel skills

SQL

Power BI

Analytical capabilities

Project management skills

Communication skills

Resilience

Education

Bachelor's degree or equivalent work experience

Job description

Supply Chain Systems Specialist Northern-Europe

Job Description

As a Supply Chain Systems Specialist Northern Europe, you support all of the systems and processes needs/inquires of specific user groups within JDE. You’ll take the lead in various Supply Chain systems related projects. You are the go to person for questions or issues in the Order to Cash processes and you provide solutions to increase efficiencies in our way of working across the entire supply chain. You're based in our office in Copenhagen/Brussels/Utrecht and report to the Customer Service & Logistics Manager Nordics or BNL – depending on the location you will have a direct line to one and a dotted line to the other CS&L Manager

Your responsibilities include:

• Take ownership of supply chain systems across Northern Europe, translating business needs into effective system solutions that optimally support end-to-end processes
• Provide daily support to supply chain, customer service, and logistics teams to ensure business continuity through proactive issue detection and resolution.
• Serve as the key liaison between business users and IT teams, ensuring clear communication, smooth operations, and high end-user satisfaction
• Manage and monitor EDI performance (technical and content), collaborating with internal and external stakeholders to drive high connectivity and perfect order performance.
• Drive continuous improvement and automation initiatives across Supply Chain and S&OP processes, including leading system upgrades and OTC-related changes.
• Lead and deliver supply chain system and process projects (local and international), ensuring timely execution, milestone planning, and resource coordination.
• Develop business process documentation and training materials, and deliver effective onboarding and training on new or improved systems and processes.
• Deliver supply chain analytics, reports, and insights to support decision-making, while actively contributing to SCOS maturity and driving AI adoption within the team.

Qualifications

For this role as a , we’re looking for someone who has the following skills and experience:

• Bachelor’sdegree or equivalent work experience, with a minimum of 3 years of relevant experience in a similar role.
• Strong knowledge of Order-to-Cash processes and experience with ERP systems and EDI (e.g., SAP BW/APO/R3/S/4HANA is a plus).
• Advanced Excel skills are required; experience with SQL and Power BI is a strong advantage.
• Strong analytical capabilities with the ability to translate data into actionable insights and identify root causes of issues.
• IT- and system-savvy with proven project management skills and the ability to collaborate effectively with diverse stakeholders across functions and geographies.
• Resilient and solution-oriented, able to remain calm and effective in high-pressure situations.
• Excellent written and spoken Danish or English

Additional Information

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.