Student Worker (Part-time) - Denmark Claims

Zurich Insurance; København; On-site; DKK 165,000 - 220,000; Part time

Job summary

Zurich Insurance is seeking a student worker to support the Danish Claims team. The role involves administrative tasks and managing a small claims portfolio, with a focus on customer service and data processing.

You will work up to 15 hours per week, 1–2 days, in a flexible schedule while studying. The office is located in the heart of Copenhagen, with opportunities to collaborate across the Nordics and build a network in the insurance industry.

Qualifications

• Two years remaining of university studies, preferably within law or a technical engineering program.
• Fluency in Danish and strong written and verbal communication skills in English are required.
• Administrative skills and proficiency in Excel.
• Service minded, communicative, and flexible.
• Strong collaboration skills and the ability to work effectively with both colleagues and customers.

Responsibilities

• Provide administrative support to claim handlers and manage your own portfolio of claims.
• Gather data, process payments, and perform other administrative tasks.
• Communicate with brokers and customers while delivering excellent customer service.
• Handle claims independently when needed within the Nordic claims team.

Skills

Administrative skills

Excel

Danish language

English communication

Collaboration

Service mindset

Flexibility

Education

Two years remaining of university studies (preferably law or engineering)

Job description

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Kickstart Your Career with Zurich Insurance!

Are you ready to gain hands-on experience in commercial insurance alongside your studies? Join Zurich Insurance as a student worker in our Danish Claims team and discover how you can make a difference for customers when it matters most.

You’ll also have the opportunity to collaborate with colleagues across the Nordics, grow your professional network, and develop skills that are valuable for a future career in the insurance industry.

About the role

This role involves performing administrative support for claim handlers as well as handling your own portfolio of claims. The support consists of gathering data, processing payments, and other administrative tasks. You will also handle claims on your own, communicating with brokers and customers, while providing excellent customer service. Our Nordic claims team consists of some of the most experienced claims professionals in the industry, skilled in handling everything from frequency losses to complex or major incidents.

You will be hired on an hourly basis, for up to 15 hours per week, and the working schedule will be flexible, as we understand the importance of your studies. We expect that you will be able to work approximately 1-2 days per week. We can offer this position for a period of one year, with the possibility of an extension. Our office is located in the heart of Copenhagen.

Qualifications

At least two years remaining of your university studies, preferably within law or a technical engineering program.

Fluency in Danish and strong written and verbal communication skills in English are required.

Administrative skills and proficiency in Excel.

Service minded, communicative, and flexible.

Strong collaboration skills and the ability to work effectively with both colleagues and customers.

If you want to build a brighter future with Zurich, we’d love to hear from you!

Please refer your questions to: Isabelle Sürer, HR Generalist, [e-mail] or Otto Saviluoto, Interim Head of Denmark Claims, [e-mail]

Please note that the selection process will be running continuously. We encourage you to submit your application as soon as possible.

Who are we?

Zurich Nordic is the local arm of Zurich Insurance Group, one of the world’s leading insurance companies with over 65000 employees. Zurich has been operating in the Nordic market for 150 years with offices in Stockholm, Oslo, Copenhagen, and Helsinki, where we also serve the Baltic market.

Zurich Nordic is a leading provider of commercial insurance solutions, as well as a wide range of risk management products and services, for businesses in the large corporate and middle market segment. We support companies with local and global presence, in more than 200 countries and territories.

Reflecting its purpose to ‘create a brighter future together’, Zurich aspires to be one of the most responsible and impactful businesses in the world. Its core values Optimism, Caring, Reliability, Togetherness, Forward-Thinking and Results Orientation guides its employees and informs every action they take. With Zurich, you can expect to work on challenges that will help you grow and collaborate with a diverse and inclusive global team.