Student Assistant

Airbus; København; On-site; DKK 100,000 - 145,000; Full time

Benefits offered by this job

Health insurance

On-site gym

Mentoring program

Remote work 2 days/week

Job summary

Satair A/S, part of the Airbus family, offers an exciting internship bridging academic theory with real-world IT service management. You will work on ServiceNow implementations, translate business needs into technical specs, and coordinate DevOps activities within sprints to drive continuous improvement.

You will gain hands-on experience with an industry-leading platform, while learning from seasoned IT professionals and building a strong professional network within Satair and the Airbus group.

Qualifications

• Current enrollment in a relevant IT/IS degree or program.
• Interest in IT service management and digital transformation.
• Willingness to learn and contribute to DevOps and ServiceNow projects.

Responsibilities

• Assist in analyzing and translating business needs into technical specs for ServiceNow.
• Support DevOps activities within agile sprint cycles and continuous improvement.
• Contribute to data-driven dashboards and reports to track platform metrics.

Skills

ServiceNow

Data analysis

Analytical thinking

Communication

Tools

ITIL

Relational Databases

Job description

Job Description

Are you a visionary student ready to operate at the intersection of IT Service Management, enterprise workflows, and digital transformation? If you are fascinated by how cutting‑edge cloud platforms like ServiceNow can be leveraged to drive unprecedented business efficiency, we have an exceptional opportunity for you.

How We Support Your Development

We don't just expect you to deliver; we are fully invested in your growth. In this role, you will work closely with experienced IT professionals who will actively mentor you through real‑world enterprise challenges. We provide a safe, collaborative space for you to ask questions, experiment, and learn by doing. You will gain invaluable, hands‑on experience with an industry‑leading platform while building a strong professional network within Satair and the wider Airbus family.

How You Will Contribute To The Team

We are seeking an ambitious and forward‑thinking student to bridge the gap between academic theory and high‑impact corporate reality. As a detail‑oriented, proactive member within our team, you will not just observe; you will actively shape our ServiceNow implementation. You will play a pivotal role in analysing processes, translating high‑level business needs into actionable technical specification, and coordinating DevOps activities to deliver continuous improvement.

What You Will Do

Analyze and Translate

You will dive into our current workflows to map out and optimise complex processes, identifying opportunities for greater efficiency. You will then carefully translate these operational improvements into clear, detailed technical specifications, ensuring our ServiceNow platform's execution aligns perfectly with our strategic goals.

Coordinate and Support

Play a key role in organising and tracking our iterative delivery cycles, supporting the team from backlog refinement through continuous deployment. You will investigate operational bottlenecks, help identify root causes of friction, and actively coordinate DevOps activities within our sprints to support our ongoing shift toward a modern, enterprise service‑based organisation.

Drive Data‑Driven Insights

Leverage ServiceNow's robust reporting capabilities to design dynamic dashboards and track key metrics. You will analyse platform data to uncover trends, and provide actionable insights that guide our ongoing continuous improvement efforts.

Who You Are

A Fast Learner: You are deeply passionate about the modern technological landscape and its power to revolutionise business. You possess a relentless eagerness to dive deep into ServiceNow’s vast suite of applications.

An Analytical Translator: You have the distinct ability to distil complex business and functional demands into clear, executable technical requirements.

Data‑Savvy: You possess strong data analysis skills and enjoy working with metrics to uncover trends, identify bottlenecks, and drive informed decision‑making.

Technically Minded: You possess a solid foundational understanding of Information Systems and Relational Databases. Familiarity with ITIL frameworks, Agile Methodologies, or Machine Learning is a strong plus.

Detail‑Oriented: You possess a razor‑sharp eye for detail and genuinely enjoy immersing yourself in the technical nuances of architecture and platform planning.

Fluent in English: You have excellent command of both written and spoken English to be able to seamlessly navigate our international business environment.

What does your next challenge look like?

At Satair, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world‑class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can‑do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

About Satair

Satair is an Airbus Services company offering first‑class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation. With our global functional organisation spanning 12 sites and locations worldwide, and a team of over 2,000 people supporting a $3.9billion turnover, you will be part of a truly global company that continues to grow year after year. Welcome to the Satair family!

What do we offer at Satair?

• Competitive salary
• Employee Stock Ownership Program
• Success sharing
• Health insurance
• Group accident insurance
• Employee discounts to local businesses
• On‑site gym
• App‑based health & wellbeing platform
• Amazing canteen at a subsidised price
• Massage scheme
• Airbus Leadership University
• Large number of e‑learning and training offers for personal and professional development
• Promotion of professional development (e.g. postgraduate studies, technician training)
• Possibility of mentoring
• Gain international experience
• Possibility to work remotely
• 4 care days
• Senior days
• Working from home policy (2 days remote per week)

Equal Opportunities

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all.

Company Information

Company: Satair A/S
Contract Type: Internship
Experience Level: Student
Job Family: Support to Management

Data Privacy

When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy

Additional Information

The job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.