Shift Supervisor

Voi Technology; Glostrup Kommune; On-site; DKK 350,000 - 480,000; Full time

Job summary

Voi Technology in Copenhagen seeks a Shift Supervisor to lead a team of Fleet Specialists, balancing 80% field work with 20% management duties. You will divide time between hands-on scooter deployment and planning, training, and performance follow-ups to keep operations running smoothly.

The role requires a valid driver's license, strong leadership, and fluent English, with a proactive, ownership-driven mindset.

Qualifications

• Valid driver's license is required.
• Hands-on leadership with in-field ops experience.
• Fluent in English with strong digital/dispatch skills.
• Proactive, positive attitude and ownership.

Responsibilities

• Lead a Fleet Specialists team and manage shift plans.
• Perform street-level scooter deployment and collection.
• Aid in receiving and deploying new vehicles.
• Identify, rectify damaged or misplaced vehicles and ensure parking order.
• Coach and develop Fleet Specialists toward targets.
• Collaborate with managers to optimize schedules.

Skills

Driver's license

Hands-on leadership

English fluency

Team coordination

Logistics planning

Job description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are operating in 100 cities and towns with over 500 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now!

We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Copenhagen.

YOUR MISSION AT VOI

As a Shift Supervisor, you lead a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (planning, training, performance follow-ups of the team)(20%).

Your Responsibilities Will Be

• Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality
• Navigating Logistics – Aid in receiving, packing, and deploying new vehicles
• Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely
• Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles
• Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets
• Synergistic Planning – Collaborate with managers to optimise work schedules, ensuring efficient shift planning and execution.

What You Need To Embark

• Driving Force – Possess a valid driver's license
• Hands-On Leadership – Strong in-field operations experience and good driving/navigation
• Fluent Communicator – Fluent in English and strong digital/dashboard-led dispatch skills, fostering clear communication.
• Ownership and Positivity – A proactive, positive attitude, and a strong sense of ownership.
• Collaboration Catalyst – Skilled in promoting and nurturing team collaboration
• Flexible Commitment – Willingness to work in a shift rotation, spanning Monday to Sunday.

JOB CONDITIONS

• Working days: 5 out of 7 (full time)
• Working hours: PM-shift 3pm-11pm
• Schedule plan: Bi-weekly rotation (Would be expected to work every second weekend)
• Contract type: Permanent

WHY VOI?

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the Nordics region
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution

At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.