Senior End-User Computing Specialist

Centrica Energy Trading Pte. Ltd.

Aalborg

On-site

DKK 550,000 - 750,000

Full time

8 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Centrica Energy Trading Pte. Ltd. is seeking a Senior EUC Specialist to join our Global End User Computing and Operations team in Aalborg.

You will provide hands-on end-user support, ensuring a secure, reliable, high-performing workplace experience for traders, analysts and corporate users. The role requires daily onsite presence in the Aalborg office and shifts 08:00–18:00. You will work with Infrastructure, Cyber Security, Service Management and Application Support to deliver modern workplace

Qualifications

5+ years in 2nd Line Desktop/EUC or End User Services.
Experience with Windows Autopilot and modern device deployment technologies.
Experience supporting meeting room and AV technologies.
Understanding of endpoint security and compliance technologies.
Experience supporting users in high-availability environments (e.g., energy trading) is advantageous.

Responsibilities

Provide 2nd Line support for desktop, laptop, mobile devices, peripherals, collaboration technology and meeting rooms.
Administer, support and troubleshoot Windows 11, macOS, Microsoft 365 services, Active Directory, Entra ID, Intune and Microsoft Endpoint Manager.
Manage device provisioning, hardware deployments, OS builds, software installations, technology refresh programmes, and endpoint management.
Diagnose and resolve issues across collaboration platforms, printing solutions, mobile devices and workplace technology services.
Maintain accurate documentation, knowledge articles and ticket records in Jira Service Management and/or ServiceNow, collaborating with internal teams and third-party vendors.
Contribute to workplace technology projects, OS migrations and continuous improvement initiatives to enhance user experience and service performance.