Seasonal Sales & Operations Assistant

FAQs; København; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Bonus scheme

Employee discount

Uniform allowance

Job summary

Pandora in the United Kingdom seeks a Seasonal Sales & Operations Assistant to boost sales and keep store operations running smoothly during the peak season. You’ll be a brand ambassador, choosing between sales focus and front-of-house operations with some crossover as needed.

You’ll handle click-and-collect orders, deliveries, returns, restocking, gift wrapping, engraving, and gift cards, all while embodying Pandora values. Benefits include a generous employee discount and uniform allowance.

Qualifications

• Experience delivering great customer service in a fast-paced retail environment.
• Strong communication and interpersonal skills for building connections with customers.
• Willingness to work weekends and peak shopping periods.

Responsibilities

• Drive sales by engaging customers and helping them pick perfect gifts.
• Support front-of-house activities to exceed sales targets.
• Wrap gifts, share Pandora knowledge, and create memorable experiences.
• Prepare click-and-collect orders and manage deliveries, returns and stock.

Skills

Customer service

Sales skills

Team player

Job description

Join Pandora’s team as a Seasonal Sales & Operations Assistant!Rate of pay: £13.25 per hourPlease note that this is a fixed-term contract ending on either 27th December 2026 or 3rd January 2027.Spread joy and make the season sparkle with Pandora as a Seasonal Sales & Operations Assistant and enjoy a competitive rate of pay, bonus scheme, generous employee discount, jewellery uniform allowance and other excellent benefits!The roleFrom driving sales to ensuring smooth operations, you'll be our brand ambassador who’s going to make the magic happen. You can choose and discuss your preference between two focus areas; just bear in mind that there may be some crossover depending on the day-to-day needs of the store:Sales: As someone who loves to meet new people, you’ll confidently connect with our customers, share their stories, and help them find the perfect gifts for their loved ones.· Front-of-house excellence: surpass sales targets with effective techniques.· Personalised connections: bond confidently with customers, adapting to their unique preferences and needs.· Product pro: master Pandora knowledge, delivering unforgettable customer experiences.Operations: As someone who works well in a busy environment with a focus on working accurately and quickly, you’ll support behind-the-scenes activities to ensure a strong foundation for excellent customer service.· Get hands-on with preparing click-and-collect orders for our customers.· Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory.· Add a creative touch by wrapping beautiful gifts, engraving jewellery and loading gift cards.Join us if you're an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering!Important stuff to note· Contracts will end on either 27th December 2026 or 3rd January 2027· You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day. We will do our very best to distribute these days fairly, ensuring you won't be required to work all of them during your contract.· You will accrue annual leave in line with your holiday entitlement. As this is our busiest time of year, annual leave will not normally be approved during this period, except in exceptional circumstances. Any accrued but untaken annual leave will either be paid to you in your final pay or, depending on business and trading requirements, you may be required to take some or all of your outstanding annual leave during the final weeks of your employment.Our generous benefits package includes:· A generous employee discount· A jewellery uniform allowance to express yourself and your individuality· Eligibility for the store bonus scheme· Access to plentiful retail, hospitality and entertainment discounts· Incentives throughout the season· Retail Trust: get support related to your wellbeing, legal advice, financial guidance, and moreReady for a challenge? Apply now!Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.About PandoraPandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.