Sales Support Specialist, Taastrup (Head Office)

Ikea Ab; København; On-site; DKK 320,000 - 440,000; Full time

Benefits offered by this job

Private health insurance

Massage

Staff canteen

Staff discount

Discount club

Yearly gift

Bonus

Job summary

IKEA Denmark invites a Country Sales Support Specialist to join the Service Office in the Copenhagen area. You will support the Sales function by gaining insights into sales performance, planning and coordinating activities to enable extraordinary growth, with key stakeholders including HFB business leaders and HFF/HFA managers.

The role requires 37 hours per week on an average, with relocation possible on an individual agreement.

Qualifications

• Experience leading people and/or managing processes.
• Background in sales operations; able to monitor performance and drive actions from results.
• Curiosity about AI and willingness to explore its integration to improve efficiency and outcomes.

Responsibilities

• Coordinate pricing and supply forecasting with pricing and product quality teams.
• Perform selling administration: range management, admin tasks, updating sales steering tools, reporting, and monitoring.
• Support the pricing and performance manager to monitor sales and gross margin; identify deviations and drive actions.
• Contribute as a member of the Selling team to deliver the plan and goals.
• Collaborate with key stakeholders across Digital, CFF, Communications, Sustainability, and People & Culture.
• Contribute to integrated multichannel selling outputs to achieve business goals.
• Measure output performance in sales activities to maximize efficiency and excellence.
• Be a role model of IKEA values and support transformation of IKEA.

Skills

Leadership

Sales operations

Performance monitoring

Data analysis

Cross-functional collaboration

Job description

Who you are

Do you enjoy working as a team to achieve great results? Do you like to take the lead and improve performance? Then you might be the right person for us!

As a person, you are independent, proactive, and confident in taking initiative. You act when something is not working as it should, and you are honest, pragmatic, and down‑earth in your approach.

You thrive in a fast-paced environment where priorities can change quickly and where multiple activities are running simultaneously. You can prioritise effectively, make decisions with speed and simplicity, and consistently follow up on outcomes. You have a strong focus on performance measurement and continuous improvement, using insights and learnings to drive better results.

You are curious about AI and motivated to continuously build your expertise, exploring opportunities to integrate AI effectively into your everyday work to improve efficiency, decision‑making, and business outcomes.

For this role, we believe you have experience leading people and/or managing processes. You have a background in sales operations and are comfortable monitoring performance, analyzing results, and driving actions based on your findings.

Your responsibilities

In the role of Country Sales Support Specialist, you are responsible for supporting the Sales function at the Service Office (Head Office) in gaining insights into sales performance, as well as planning and coordinating sales activities to enable extraordinary growth. The main stakeholders are our HFB business leaders and HFF/HFA managers.

• Coordinate setting prices and supply forecasting across the Home Furnishing Business area, together with the pricing, performance and product quality manager. Ensure pricing and supply forecasting support achieving the target financial frame.
• Perform selling administrative tasks including range dimensioning, activity-related administration, range management, updating sales steering tools, reporting, and sales monitoring to support Business Leaders.
• Support the Pricing, performance and product quality manager to monitor sales and gross margin performance, identify deviations, and activate the business via Business Leaders.
• Act as a member of the Selling team and proactively contribute to the Selling plan/output to deliver the common objectives and goals.
• Actively cooperate with all key stakeholders within commercial and beyond to secure integration, and common focus and to maximize impact (for example Digital, CFF (Customer fulfilment), Communications, Sustainability, Business Navigation, People & Culture).
• Contribute to the integrated multichannel executions/output of the selling function to contribute to the business goals.
• Measure performance of output in sales activities to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year.
• Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA.

Together as a team

IKEA Denmark has a vibrant culture where ideas are heard, where there is opportunity to learn new skills and where our goal is always “to create a better everyday life for the many people”. We give down‑earth, straightforward people the possibility to grow, both as individuals and in their professional roles.

We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver an experience that adds value to the many people wherever and however they choose to shop.

Other information

• This position is for an average of 37 hours pr. week on an individual contract.
• Salary within IKEA’s salary policy is based on your competencies and includes pension.
• We have various staff benefits including private health insurance, massage, staff canteen, staff discount, a discount club with external partners, yearly gift, and bonus.
• Start date: as soon as possible
• This role is in Service Office, IKEA Taastrup, Copenhagen and we expect a minimum of 3 days per week in Service Office.
• We support relocation/mobility on an individual agreement for a smooth transition.
• Please note that your application must be submitted not later than Sunday 11th October.

Like homes, talent is also diverse, and in IKEA we have a passion for real people. When applying for jobs, some are discouraged if they do not meet every single competence area, but please feel free to still apply. We would love to get to know you as there is a wide range of opportunities in IKEA, based on desire, ability, and experience - whether you are young, senior, or somewhere in between. We hope you will join us on this adventure and we are looking forward to hearing from you!