Sales Associate – Flexible Hours, Copenhagen

Free People; København; On-site; DKK 320,000 - 380,000; Full time

Benefits offered by this job

Free People

Job summary

Free People in Copenhagen is seeking a customer-focused Sales Associate to deliver the Free People lifestyle and drive store sales while upholding brand standards. You will greet customers, build relationships, assist with merchandise, and ensure accurate checkout, restocking and loss-prevention practices each shift.

Flexibility to work evenings, weekends and holidays is required. Join a vibrant team that celebrates individuality with a positive, energetic in-store experience aligned to the

Qualifications

• Experience in customer service in retail environments.
• Ability to build relationships and handle multiple tasks.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

• Exceed the customer’s service expectations.
• Build genuine relationships with customers.
• Greet all customers upon entering the store.
• Offer to hold items for the customer at the cash wrap or in the fitting room.
• Determine the customer’s needs and offer suggestions and alternatives.
• Utilize all customer care resources.
• Offer to locate out of stock product from direct or from another store.
• Assist in maintaining store merchandising and operational standards.
• Uphold all company policy and procedures.
• Maintain a high level of awareness and concern for Loss Prevention.
• Facilitate the zones of the floor based on business needs.
• Ensure a positive final impression at the cash wrap.
• Comment on items purchased.
• Inquire if their purchase is a gift that will need to be wrapped.
• Request the customer’s zip code or email address.
• Ring transactions efficiently – issue a receipt.
• Compare signatures on back of card and on the POS Screen.
• Demonstrate knowledge of return policy.
• Practice proper phone etiquette.
• Perform all register functions.
• Train new stylists on Register University.
• Maintain cash wrap organization, cleanliness and restock.

Skills

Customer service

Retail sales

Team player

Communication

Flexibility

Tools

POS system

Merchandise handling

Job description

Free People in Copenhagen is seeking a customer-focused Sales Associate to deliver the Free People lifestyle and drive store sales while upholding brand standards. You will greet customers, build relationships, assist with merchandise, and ensure accurate checkout, restocking and loss-prevention practices each shift.

Flexibility to work evenings, weekends and holidays is required. Join a vibrant team that celebrates individuality with a positive, energetic in-store experience aligned to the