Sales Advisor 8h

Weekday; Odense; On-site; DKK 138,000 - 179,000; Part time

Benefits offered by this job

25% staff discount across Weekday & H

HIP incentive program

PFA Pension & Health Insurance

Education & Open Dialogues

Company agreements

Celebrations & Traditions

Job summary

Weekday in Odense is seeking a friendly Sales Advisor to greeting customers and embody the heart of our brand. You will provide high-level service from conversations to cashier duties, fittings, stock replenishment, and merchandising on the shop floor to enhance the shopping experience.

Experience in customer service is nice but not mandatory; a passion for fashion and willingness to learn are valued. Part-time role with 8 hours per week, with varied hours including evenings and weekends.

Qualifications

• Customer-focused and engages with people to deliver excellent service.
• Adaptable and responsive to changing priorities and requests.
• Proactive and driven to take initiative and complete tasks with quality.
• Clear communication and active listening to understand others' perspectives and needs.
• Open to feedback and opportunities to grow and develop.
• Genuine passion for the brand and collection and sharing that enthusiasm with customers.
• Willing to work varied hours, including evenings and weekends.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Assist at the cash desk, fittings rooms and throughout the store to enhance the shopping experience.
• Process deliveries, replenish stock and merchandise the latest garments.

Skills

Customer focus

Adaptable & flexible

Action oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

Job Description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Additional Information

This is a part-time position with a contract of 8 hours a week.

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

In addition to this, Denmark-based colleagues also receive:

• PFA Pension and Health Insurance
• Education, Development, and Open Dialogues
• Company Agreements
• Celebrations and Traditions

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.

Company Description

Weekday is a creative multi-space featuring Weekday, Cheap Monday, Monki, exclusive drops, second hand and more. A mix of culture-inspired brands that evolve with the now and embrace the many true expressions of youth. Weekday is more than fashion - it's a platform for moods, moments, and culture in motion.