Remote Audio QA Specialist: Transcription & Policy

Pasiflora AI LLC; København; Remote; DKK 165,000 - 248,000; Part time

Benefits offered by this job

Fully remote

Part-time

Independent contractor

Onboarding provided

Job summary

Pasiflora AI LLC is seeking detail-oriented reviewers to quality-check pre-recorded customer service conversations for an AI data project. This part-time, remote role focuses on transcripts, policy checks, and deciding delivery readiness.

You will mark items for delivery or escalation and write concise notes on anything questionable, with a commitment to consistent accuracy and clear escalation practices.

Qualifications

• Fluent English (C1–C2) for following conversations and producing accurate corrections.
• Experience in AI data training or AI data preparation workflows.
• Hands-on experience with audio transcription, annotation, or transcript correction.
• Ability to apply policy rules consistently and to document or flag issues clearly.
• Quality assurance or quality control experience preferred.
• Ability to commit to and reliably meet an agreed part-time schedule.

Responsibilities

• Review pre-recorded customer service conversations.
• Correct and validate transcripts against the audio.
• Check that agents followed the required policy rules.
• Mark each item as ready for delivery or flag for further review.
• Write clear notes on anything questionable.

Skills

English proficiency

Policy rule application

Quality assurance

Transcription/editing

Remote work discipline

Job description

Pasiflora AI LLC is seeking detail-oriented reviewers to quality-check pre-recorded customer service conversations for an AI data project. This part-time, remote role focuses on transcripts, policy checks, and deciding delivery readiness.

You will mark items for delivery or escalation and write concise notes on anything questionable, with a commitment to consistent accuracy and clear escalation practices.