Quality Lead - Service, Offshore

Vestas; Favrskov Kommune; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Vestas in Aarhus, Denmark, is seeking a Quality Lead for NCE Offshore Service to drive quality excellence, operational performance, and customer satisfaction across Northern & Central Europe offshore service. In this strategic role, you will partner with Offshore Service Operations and cross-functional stakeholders to embed quality into service execution.

The role requires a Bachelor’s or Master’s degree in Engineering or related field, at least 5 years in Quality Management or Service

Qualifications

• Bachelor's or Master's degree in Engineering, Quality Management, or a related technical discipline with 5+ years in Quality Management or Service Operations
• Experience in Offshore Operations, Wind Energy, or similar operationally intensive industries preferred
• Knowledge of Quality Management Systems (QMS), RCA, CAPA, risk management and structured problem solving
• Certified ISO 9001:2015 Lead Auditor with hands-on audit experience
• Fluent English, with strong written and verbal communication skills across regional teams

Responsibilities

• Represent Service Quality within NCE Offshore Service and support deployment of quality strategies
• Monitor and report quality performance with KPIs and trends
• Lead containment actions, RCA and CAPA to prevent recurrence of issues
• Collaborate with Product Lines, R&D and Service teams to address product quality issues in offshore operations
• Ensure compliance with Vestas quality standards and support ISO 9001 audits
• Assist bidding and contract reviews by assessing customer quality requirements and risks

Skills

English fluency

Quality leadership

Analytical skills

Stakeholder management

Education

Bachelor's or Master's in Engineering or related

Job description

Aarhus N, Region Central Jutland, DK, 8200

Work experience Specialist

Type of position Full-Time

Job Family Quality, Health, Safety and Environment

Join Vestas as a Quality Lead for NCE Service Offshore and play a key role in driving quality excellence, operational performance, and customer satisfaction across Northern & Central Europe (NCE) Offshore Service. In this strategic position, you will partner with Offshore Service Operations and cross-functional stakeholders throughout the offshore value chain to ensure quality is embedded into service execution.

Vestas Technology & Operations > Quality > Regional Service Quality NCE

The Service Quality team acts as a strategic business partner to the Service organization, ensuring operational and process requirements are consistently fulfilled across all service activities.

By providing expert guidance and supporting effective quality processes across the Service function, the team enables a consistent and practical approach to quality management. Through governance, risk management, compliance support, and structured problem-solving, Service Quality helps Service teams operate efficiently.

The team also works closely with Product Lines, R&D,and Service Operations to support the identification, investigation, escalation, and resolution of product quality issues affecting service performance. By ensuring that operational feedback and field experience are effectively communicated and addressed, Service Quality helps drive resolution of product-related concerns and supports the delivery of reliable solutions.

Responsibilities

• Represent Service Quality within NCE Offshore Service and act as a trusted business partner ensuring the deployment of Service Quality strategies, as well as supporting quality performance and best practices across the offshore service portfolio
• Monitor, analyze, and report quality performance through relevant metrics and Key Performance Indicators (KPIs), identifying trends, risks, and areas requiring investigation for improvement
• Support the resolution of quality issues and non-conformities by facilitating containment actions, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA) to prevent recurrence
• Collaborate with Product Lines, R&D, and Service teams to support the investigation, escalation, and resolution of product quality issues impacting offshore operations, ensuring operational feedback is captured and effectively addressed
• Ensure compliance with Vestas policies, processes, and applicable quality standards, while supporting the planning, execution, and follow-up of internal and external ISO 9001 audits
• Support Sales and Offshore Service Operations during bidding and contract review, by reviewing customer quality requirements, identifying quality-related risks, and contributing to Service Quality Plans

Qualifications

• Bachelor's or Master's degree in Engineering, Quality Management, or a related technical discipline, combined with a minimum of 5 years of experience in Quality Management, Service Operations, or a related field
• Experience within Service, Offshore Operations, Wind Energy, or other operationally intensive industries will be highly valued
• Working knowledge of Quality Management Systems (QMS) and quality methodologies, including Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), risk management, and structured problem-solving techniques
• Experience supporting quality investigations, product quality issue resolution, and cross-functional problem-solving activities
• Certified ISO 9001:2015 Lead Auditor with hands-on experience planning, conducting, supporting, and closing internal and external audits, ensuring compliance with quality standards and driving sustainable improvement actions
• Understanding of offshore service operations, including service delivery processes, operational risks, customer requirements, and contractual quality obligations within a dynamic operational environment
• Experience supporting tender reviews, contract reviews, and customer quality requirements, with the ability to translate contractual requirements into Service Quality Plans
• Good communication and stakeholder management skills, with the ability to build trust, foster collaboration, and drive alignment across Service Operations and a complex matrix organization
• Analytical and structured mindset, with the ability to interpret data, identify quality risks and trends, investigate issues, and support effective problem resolution
• Proactive and organized professional who demonstrates ownership, accountability, and the ability to manage multiple priorities in a dynamic operational environment
• Team-oriented approach with an understanding of the importance of quality, compliance, and service delivery
• Fluent in English, with strong written and verbal communication skills, enabling effective collaboration across regional and cross-functional teams

What we offer

Join a diverse, collaborative, and multinational team where quality, innovation, and continuous improvement are at the heart of everything we do. This role offers a unique opportunity to take a leading position in shaping and advancing the quality agenda across NCE Offshore Service, partnering with stakeholders across the full offshore value chain.

As a highly visible and impactful role, you will have the opportunity to influence quality performance, drive continuous improvement initiatives, and contribute directly to operational excellence in one of the most dynamic areas of the renewable energy industry. In addition, you will benefit from extensive opportunities for both personal and professional growth within a global leader in renewable energy, enabling you to expand your expertise, broaden your network, and develop your career on an international scale.

Additional information

Primary workplace:The role will be basedin Aarhus, Denmark.

We reserve the right to amend or remove the job posting at any time, including prior to the advertised closing date.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

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