Proptech Customer Success Lead, Denmark (Remote)

ProptechOS; København; On-site; DKK 650,000 - 900,000; Full time

Benefits offered by this job

Competitive salary with performancebon

Pension plan

5,000 SEK wellness allowance

30 days vacation

Remote work flexibility

Job summary

ProptechOS in Copenhagen is seeking a customer success lead to guide property owners and facility managers through their digitalization journey and scale deployments across portfolios.

You will coordinate onboarding, align stakeholders, and translate business challenges into ProptechOS solutions, building trust from facility managers to C-suite.

The role requires 3–5+ years in real estate operations, fluency in Danish and English, and a passion for AI-driven building operations.

Qualifications

• 3–5+ years in property management, facility management, asset management, or real estate operations.
• Excited about how AI and technology can transform building operations.
• Strong project management with cross-functional coordination.
• Fluent in Danish and English.

Responsibilities

• Guide property owners and facility managers through their digitalisation journey.
• Manage customer projects from onboarding through expansion, coordinating across technical teams and stakeholders.
• Have strategic conversations connecting business challenges to ProptechOS solutions.
• Help customers define success and prioritize where to focus.
• Identify expansion opportunities across their portfolios.
• Build relationships from facility managers to C-suite.
• Represent the customer voice internally.

Skills

Property management

Project management

Strategic thinking

Relationship building

English

Danish

Job description

ProptechOS in Copenhagen is seeking a customer success lead to guide property owners and facility managers through their digitalization journey and scale deployments across portfolios.

You will coordinate onboarding, align stakeholders, and translate business challenges into ProptechOS solutions, building trust from facility managers to C-suite.

The role requires 3–5+ years in real estate operations, fluency in Danish and English, and a passion for AI-driven building operations.