Production Support Manager

DK05 DAKO Denmark R&D & Manufacturing; Glostrup Kommune; On-site; DKK 900,000 - 1,300,000; Full time

Job summary

Agilent Technologies Inc. is seeking an experienced Production Support Manager to lead the Fill & Pack Manufacturing support team in Glostrup.

You will drive daily operational support, resolve issues quickly, and push continuous improvements to strengthen performance, quality, and compliance across the production area. You will partner with Production, Engineering, Quality and Supply Chain, develop seven SMEs, mentor through Lean and Six Sigma practices, and contribute to strategic planning as

Qualifications

• Minimum 3 years of people leadership experience.
• Bachelor’s or Master’s degree in Engineering, Life Science, Pharmacy, Manufacturing, or related technical discipline.
• Experience in pharmaceutical, medical device, diagnostics, biotech, or regulated manufacturing.
• Strong understanding of manufacturing processes and operational support functions.
• Experience with project management and stakeholder management.
• Experience working in GMP-regulated environments.
• Demonstrated problem-solving and data-driven decision-making.
• Excellent stakeholder management and collaboration skills.
• Experience driving LEAN, continuous improvement, and change initiatives.
• Strong communication skills in Danish and English.

Responsibilities

• Lead, coach, and develop a team of seven SMEs, ensuring engagement, competence development, and high performance.
• Foster a culture of collaboration, accountability, continuous improvement, and operational excellence.
• Ensure effective daily support to Fill & Pack production, enabling stable operations and timely resolution of technical and operational challenges.
• Prioritize team activities and resources to support production demands and strategic objectives.
• Drive root-cause investigations and implement sustainable corrective and preventive actions.
• Partner with production leadership to improve performance, productivity, quality, and compliance.
• Lead continuous improvement and LEAN initiatives to optimize processes, reduce waste, and enhance efficiency.
• Support implementation of new equipment, technologies, and process improvements.
• Ensure strong stakeholder management and effective collaboration across multiple functions.
• Contribute to strategic planning and decision-making as part of the Fill & Pack management team.

Skills

People leadership

GMP knowledge

Lean

Project management

Stakeholder management

English proficiency

Danish language

Education

Engineering/Life Science degree

Job description

Job Description Are you an experienced people leader with a passion for manufacturing operations, operational excellence, problem-solving, and developing high-performing teams? Do you thrive in a dynamic manufacturing environment where your leadership can make a direct impact on production performance, product quality, and business results? At Agilent, we are committed to delivering high-quality diagnostic solutions that support healthcare professionals worldwide in the fight against cancer and other life-threatening diseases. We are looking for a Production Support Manager to lead our Production Support team within Fill & Pack Manufacturing in Glostrup.

About the Department

The Production Support team plays a critical role in ensuring stable and efficient operations within our Fill & Pack production area. The team consists of seven highly skilled Subject Matter Experts (SMEs) who provide technical and operational support across manufacturing processes, equipment, documentation, investigations, deviations, continuous improvement initiatives, and production optimization. The team is a part of Finished Production with approximately 60 employees from various professional backgrounds, including operators, technicians, leaders and support staff. The department is responsible for producing various biochemical products and filling and packaging.

As Production Support Manager, you will lead the team responsible for providing daily operational support to production, ensuring fast and effective problem resolution while driving continuous improvements that strengthen production performance, compliance, and reliability. You will become part of the Finished Production leadership team and work closely with Production Managers, Engineering, Quality, Supply Chain, and other key stakeholders across the organization.

Key Responsibilities

• Lead, coach, and develop a team of seven Subject Matter Experts, ensuring engagement, competence development, and high performance.
• Foster a culture of collaboration, accountability, continuous improvement, and operational excellence.
• Ensure effective daily support to Fill & Pack production, enabling stable operations and timely resolution of technical and operational challenges.
• Prioritize team activities and resources to support production demands and strategic business objectives.
• Drive root cause investigations and implementation of sustainable corrective and preventive actions.
• Partner closely with production leadership to improve performance, productivity, quality, and compliance.
• Lead continuous improvement and LEAN initiatives to optimize processes, reduce waste, and enhance operational efficiency.
• Support implementation of new equipment, technologies, and process improvements.
• Ensure strong stakeholder management and effective collaboration across multiple functions.
• Contribute to strategic planning and decision-making as part of the Fill & Pack management team.

Qualifications

• Minimum 3 years of people leadership experience with a proven ability to motivate, develop, and retain high-performing teams.
• Bachelor’s or Master’s degree in Engineering, Life Science, Pharmacy, Manufacturing, or a related technical discipline.
• Experience from pharmaceutical, medical device, diagnostics, biotech, or other highly regulated manufacturing environments.
• Strong understanding of manufacturing processes and operational support functions.
• Experience with project management and project stakeholder management.
• Experience working within GMP-regulated environments.
• Demonstrated problem-solving and decision-making skills with a structured and data-driven approach.
• Excellent stakeholder management and collaboration skills.
• Experience driving LEAN, continuous improvement, and change initiatives.
• Strong communication skills in both Danish and English.

What We Offer

• A highly visible leadership position with significant influence on manufacturing operations.
• The opportunity to lead a team of experienced specialists.
• A collaborative and supportive leadership environment.
• Professional and personal development opportunities.
• A dynamic manufacturing environment where continuous improvement and innovation are encouraged.
• Competitive compensation and benefits.

Join Us If you are energized by leading people, solving complex operational challenges, and driving improvements in a high-performing manufacturing environment, we would love to hear from you. Join Agilent and help shape the future of diagnostic manufacturing while making a meaningful difference for patients around the world.

Questions: For any questions, please contact the hiring manager, Sune Vendelboe-Schack via phone [phone] or email [e-mail].

Additional Details

This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: Occasional Shift: Day Duration: No End Date Job Function: Manufacturing Graduate and Student Career Site Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting‑edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life‑changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.