Product Designer - Operational UX (Maternity Cover)

Kommunikationsforum; København; Hybride; DKK 448 000 - 673 000; Plein temps

Résumé du poste

DFDS is seeking a Product Designer for a 1-year maternity cover to join the Ferry Operations product teams in Copenhagen. You will turn complex challenges into intuitive, user-centered experiences that improve operational efficiency for transport planning across Europe.

You will collaborate with developers, data scientists, and business stakeholders, lead UX work from discovery through delivery, and help ship high‑quality features in an international, cross‑functional environment.

Qualifications

• 3+ years of experience in Product Design, UX/UI Design, or a similar role.
• Experience designing internal tools, operational systems, or other complex digital products.
• Strong end-to-end product design experience, from discovery and research through to delivery.
• Excellent Product Design skills, with particular strength in designing workflows and complex user journeys.
• Experience conducting user research, usability testing, interviews, and observational studies.
• A portfolio demonstrating end-to-end design work on real-world digital products.
• Experience using both qualitative and quantitative insights to inform design decisions.
• Experience working in cross-functional product teams, ideally within Agile/Scrum environments.
• Experience working in a larger international organisation is an advantage.
• Familiarity with analytics tools and AI-powered solutions is a plus.

Responsabilités

• Lead the user experience design for mission-critical product for operational efficiency.
• Collaborate closely with your product team to inform needs for your product and its users.
• Turn research and user testing feedback into intuitive, efficient workflows and UI designs.
• Create wireframes, prototypes, and design documentation in Figma.
• Plan and run usability tests, iterate based on insights, and support implementation.
• Analyse data, synthesize relevant insights, and share with relevant stakeholders across DFDS.
• Work closely with developers, digital transformation consultants, data scientists, product owners and business stakeholders to ship quality features.

Connaissances

Product Design

Internal tools

End-to-end design

Workflows

User research

Portfolio

Qual/Quant insights

Cross-functional teams

International experience

Analytics tools

AI-powered solutions

Description du poste

DFDS is seeking a Product Designer for a 1-year maternity cover to join the Ferry Operations product teams in Copenhagen. You will turn complex challenges into intuitive, user-centered experiences that improve operational efficiency for transport planning across Europe.

You will collaborate with developers, data scientists, and business stakeholders, lead UX work from discovery through delivery, and help ship high‑quality features in an international, cross‑functional environment.