Performance Management, Lean & Continuous Improvement Lead

GlobalConnect; København; On-site; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Great Place to Work: Enhanced Parental

Pension Plan

Modern Workspaces

Insurance Coverage

Job summary

GlobalConnect is seeking a Performance Management, Lean & Continuous Improvement Lead to shape how operational performance is driven across Denmark, Sweden and Norway. You will establish a common Nordic approach within the Strategic Transformation and Operational Excellence team, collaborating with management and leaders to embed PM, Lean and continuous improvement in daily operations.

You will work across Finance, HR, IT and Data, delivering structured planning, performance dialogues and

Qualifications

• Solid experience in Performance Management and Lean.
• Experience driving implementations across countries, functions and units.
• Operational or production background with measurable results.
• Proven track record turning insights into concrete improvements.

Responsibilities

• Design and implement a common Nordic Performance Management and Lean system with KPIs and dashboards.
• Build Nordic CI pipeline and drive structured root-cause analyses.
• Train and coach leaders and staff in PM, Lean and practical problem-solving.
• Track improvements with stakeholders and identify automation opportunities.

Skills

Performance Management

Lean

Cross-country implementation

Data-driven problem solving

Job description

Performance Management, Lean & Continuous Improvement Lead

• Applications are considered on a rolling basis

Performance Management, Lean & Continuous Improvement Lead

Do you want to shape how operational performance and continuous improvement are driven across a Nordic organisation?

As Performance Management, Lean & Continuous Improvement Lead, you will help establish a common approach across our operations in Denmark, Sweden, and Norway. Your work will contribute to more stable delivery, higher productivity, and a better customer experience.

To succeed in this role, you likely have:

• Solid experience within Performance Management and Lean
• Experience in driving Performance Management and Lean implementation across countries, functions, and organisational units.
• Practical experience from operational or production environment.
• A track record of working with Continuous Improvement turning insights and data into concrete operational improvements.

About the role and the team

This is a Nordic role working across countries and functions. You will be a part of the Strategic Transformation and Operational Excellence team in Nordic Underlay Delivery & Access Lines. You will collaborate closely with The Management Teams and Operational leaders in Denmark, Sweden, and Norway. Your role is to provide the structure, methods, and support that enable local teams to implement Performance management and Lean, while operational leaders retain ownership of their daily performance and implementation.

You will also work across functions, including Finance, HR, IT, and Data, and collaborate closely with colleagues working with process improvement and automation.

Your success will be very visible in the organisation, as you will secure that we will have a new way of planning, executing and reviewing our production, and in our ability to identify performance gaps, solve problems systematically, share best practices

What you’ll be working on

• Design and implement a common Nordic Performance Management and Lean system, including relevant KPIs and dashboards, daily, weekly, and monthly planning and performance dialogues.
• Build and prioritise a Nordic pipeline of Continuous Improvement initiatives and drive structured root-cause analysis and cross-functional improvements.
• Train and coach leaders and employees in Performance Management, Lean, and practical problem-solving, helping embed new ways of working into daily operations.
• Track realised improvements together with relevant stakeholders and identify opportunities where process improvements can enable further automation.

Your profile

You combine a structured and analytical approach with a collaborative mindset and a strong focus on measurable results. You create momentum by bringing people together, turning insights into practical action, and keeping a clear focus on outcomes.

You are comfortable working across operational teams, functions, countries, and senior stakeholders, building alignment and helping turn shared priorities into tangible improvements.

You know that sustainable improvement requires ownership in the organisation. You work closely with leaders and teams to build the capabilities and routines they need to continuously improve performance, while helping maintain pace and progress.

You are pragmatic when data or systems are not perfect and persistent when change takes time, balancing long‑term capability building with delivering improvements at pace. Fluency in English is important for the Nordic scope of the role, while a Scandinavian language would be an advantage.

Our recruitment process

• Talent Acquisition Screening interview
• Personality and ability tests feedback and discussion with Talent Acquisition
• Case interview with Hiring Manager and peer/stakeholder
• Final alignment meeting
• References

Practical information

• The role is open across Denmark, Sweden, and Norway.
• Our working setup includes at least three days per week in the office.
• Please note that we do not offer relocation packages or work visa sponsorship for this position.

Great Place to Work

Enhanced Parental Leave: Flexible return options

Pension Plan: Secure your future

Modern Workspaces: Inspiring environments

Insurance Coverage: Your safety net

Work with great people

Cyber Security Analyst

"At GlobalConnect, we have so many amazing and capable people working hard, making sure we uphold the best possible standard of service to our end‑customers. I feel privileged to be part of that. The culture is truly open and friendly."

Senior Field Technician

"One of the coolest things I’ve seen is the way people act towards each other here. There are no employees that are more important than others. It is like a big family. I still feel that way, even though we are a much bigger company today than we were when I first joined."

Cecilia Aldrin

Senior Manager, Head of Projects and Inisights

"I work with dedicated and very competent colleagues who have a strong will to move forward and have lots of fun on the way. In this culture, I get the opportunity to take a lot of responsibility and the chance to widen my competence and go outside my comfort zone."

Neelkamal Rana

"At GlobalConnect, you get the perfect mix of challenging projects, ambitious people, continuous learning, and the opportunity to turn strategic ideas into reality! No two days are the same — and that’s what I love about it."

GlobalConnect is one of the leading connectivity providers in Northern Europe. We’re 2000 passionate and talented individuals who want to make a difference, turning our customers’ visions into reality through connectivity. Our goal is to create the best possible conditions for engaged employees, a place where you can develop and grow, and create unforgettable memories and enjoyable experiences.

We have helped develop and digitize societies across the Nordics for more than two decades. Our purpose is what drives us to continue - turning visions into reality by empowering society with connectivity.

Contributing to a better tomorrow Building the foundation of a better tomorrow – a digitized and sustainable society.

Expansive Fast‑paced company with high growth ambitions, backed by leading investment company EQT.

International Work and develop in an international environment.

Developing Work with and learn from diverse and experienced industry leading professionals.