Passports & Gyros: Danish Aviation Support Specialist - Relocate to Greece

Next Job Abroad; Denmark; On-site; DKK 149,000 - 239,000; Full time

Benefits offered by this job

Relocation package

No weekends

Job summary

Next Job Abroad is seeking quick-thinking travel support specialists to join our on-site team in Athens, supporting Singapore Airlines. You'll start on the phone, then progress to email support, handling ticket changes, seat selections, and special requests.

Onboarding includes Amadeus GDS training and hands-on tool mastery. Relocation is covered; this is a Monday–Friday role, with a local Greek salary, and living in Greece for at least one year.

Qualifications

• Near-native or C1 Danish and strong English (B2) for training and systems.
• High school diploma or college degree with customer care experience.
• Familiarity with Amadeus GDS or other travel booking tools is a plus.

Responsibilities

• Guide passengers through ticket changes, pricing, and refunds.
• Assist with seat selection, meal preferences, and departure prep.
• Provide pre- and post-sales support to high-value travelers.
• Operate Amadeus and related booking tools efficiently.

Skills

Danish language (C1)

English (B2)

Customer care experience

Typing 25 wpm

Education

High school diploma or college degree

Tools

Amadeus GDS

Ticketing systems

Job description

Let's be honest for a second. Are you really about to spend another year staring out a rain-streaked window, drinking lukewarm coffee, and endlessly scrolling through pictures of Mediterranean beaches?

Or are you ready to pack your bags, move to Athens, Greece, and turn those beach pictures into your actual Tuesday afternoon reality?

We are hiring quick-thinking, detail-oriented talent to join our high-energy international team on-site in Athens supporting one of the world's premier, award-winning airlines: Singapore Airlines!

No, you won't be handing out peanuts at 30,000 feet—you'll be the behind-the-scenes legend managing high-stakes corporate travel, booking puzzles, and partner logistics.

What You'll Actually Be Doing (The Daily Quests)

Forget high-stress, endless calls on assembly-line customer support! You'll be delivering top-tier pre-sales and after-sales support directly to high-range, individual passengers for one of the world's best airlines. With a relaxed workload of just 15-20 customer contacts per day, you'll have the time to actually deliver first-class service!

Your journey starts on the phones, and as your writing skills shine, you'll level up to handling written email support too!

• The Itinerary & Booking Master: Guide passengers through ticket changes, date modifications, flight rules, pricing, and refund policies.
• The In-Flight Experience Creator: Help passengers lock in their dream seat selections, order custom meal preferences, and get prepped for departure.
• The VIP Assistance Specialist: Be the go-to support for special conditions - guiding medical requests, helping solo-traveling minors, and keeping passengers calm during unexpected flight or airport strikes.
• The Amadeus System Pro: Master the industry-standard Amadeus booking tool (we train you fully during onboarding!) and navigate 6 core tools like an absolute wizard.

Requirements

Who Belongs on This Flight?

• Language Power: Near-native or C1 level in Danish plus solid B2 English (for training and software systems).
• Education & Experience: High school diploma or college degree + at least 6 months of customer care experience. (Bonus points if you have experience in travel, hospitality, or GDS systems like Amadeus!)
• Keyboard Speedster: Good PC skills, fast typing (25 wpm with 100% accuracy), and the ability to flip between software tools seamlessly.
• The Vibe Check: At least 18 years old, detail-oriented, and ready to commit to living in Greece for at least 1 year.

Benefits

Why Move to Greece? (Besides the 300+ Days of Sun)

• Strictly No Weekends! You read that right. This is a Monday-Friday gig. Your Saturdays and Sundays belong entirely to island hopping, rooftop cocktails, and soaking up the Aegean sun.
• Live the Local Lifestyle: Earn a competitive local Greek salary that lets you live comfortably, eat all the fresh tzatziki you want, and enjoy a vibrant nightlife with a super low cost of living.
• The VIP Relocation Package: We don't expect you to swim here! We cover your flight to Athens, set you up with initial hotel accommodation, and handle all the annoying local paperwork so your transition is smooth sailing.
• Level-Up Your Resume: Get fully paid through a 2-4 week nesting and training program that turns you into a certified aviation software wizard (including hands-on Amadeus GDS training!).
• An Instant Friend Group: Work in a lively, modern office alongside 50+ international expats who are also living their best Greek life.

Ready to Trade Gray Skies for Blue Seas? Life is way too short for boring jobs in cold places.