Part-Time Receptionist - Ac Hotel Bella Sky

BC Hospitality Group; København; On-site; DKK 165,000 - 220,000; Part time

Benefits offered by this job

Employee discounts

Social activities

Job summary

Bellagroup is seeking a part-time receptionist for AC Hotel Bella Sky Copenhagen to ensure exceptional guest service. You will manage check-in/check-out, assist guests, upsell services, handle calls, and process payments in a busy hotel environment.

We look for experience in reception, strong English and IT skills (Microsoft Office, PMS Opera), and a flexible weekend schedule to support a dynamic hospitality team.

Qualifications

• Experience in the hotel industry is preferred, especially in reception or bookings.
• Ability to stay calm and clear in busy situations with attention to detail.
• Strong presence and guest-focused attitude, with teamwork across departments.

Responsibilities

• Manage check-in and check-out for hotel guests.
• Assist business, group and leisure guests.
• Upsell and promote additional sales.
• Ensure overall guest satisfaction.
• Handle phone calls.
• Process cash transactions.

Skills

Customer service

Communication skills

IT skills

Microsoft Office

PMS Opera

Multitasking

Tools

PMS Opera

Microsoft Office

Job description

7. september 2026 - 30. september 2026

About the job

As a part-time Receptionist, you will be part of an exciting and rewarding role in a professional, dynamic, and creative environment where no two days are the same. Our team values collaboration, continuous improvement, and a shared passion for delivering exceptional service and memorable experiences for our guests.

We offer a supportive workplace with experienced colleagues, opportunities for personal and professional development, as well as a variety of employee benefits and social activities.

Tasks

You will be the primary point of responsibility for guaranteeing that our guests consistently receive exceptional service experience during their visits. Additionally, your duties will include:

• Managing the check-in and check-out process for hotel guests.
• Assisting business, groups and leisure guests.
• Engaging in upselling and promoting additional sales.
• Ensuring overall guest satisfaction.
• Handling phone calls.
• Processing cash transactions.

About you

We are looking for candidates with experience in the industry, ideally from a hotel reception or bookings department.

You should possess the ability to maintain composure and clarity in busy situations. Your work is characterized by attention to detail and a strong presence, enabling you to contribute to a positive experience for our guests.

Teamwork across all departments is essential, and your proficiency in English and IT skills, particularly with Microsoft Office and PMS Opera, is preferred.

Additional information

This position offers an average of 10 hours per week, with shifts mainly scheduled every other weekend, making it an ideal opportunity for students or anyone seeking a flexible part-time role alongside other commitments.

About Bellagroup

Bellagroup is one of Denmark’s leading hospitality companies, operating hotels, venues, conferences, and events in Copenhagen. Every year, we welcome more than one million guests across Bella Center Copenhagen, Copenhagen Marriott Hotel, AC Hotel Bella Sky Copenhagen, and Crowne Plaza Copenhagen Towers.

Guided by our values Care for all, Make it happen, and Win together, we create meaningful moments for guests, colleagues, and partners alike.

Lokationer

AC Hotel Bella Sky Copenhagen