Online Consultant — Start Immediately in Randers

Executive Connect Qatar; Randers; On-site; DKK 82,000 - 99,000; Full time

Job summary

Executive Connect Qatar is seeking an Online Consultant to join our Randers, Denmark team. The role involves advising clients through email, chat, and video calls, understanding needs, and delivering tailored solutions.

The position requires strong communication, problem-solving, and independence, with English fluency and a biometric passport for international travel. Relocation is not provided. This is a full-time on-site role in Randers.

Qualifications

• Previous experience in consulting or customer service
• Excellent written and verbal communication
• Knowledge of online communication tools and platforms
• Strong problem-solving and critical thinking
• Detail-oriented with high accuracy
• Ability to work independently as well as part of a team
• Fluency in English; additional languages are a plus
• Biometric passport required for international travel

Responsibilities

• Communicate with clients through online channels, such as email, chat, and video conferencing
• Understand client needs and provide tailored solutions and recommendations
• Educate clients on our products and services
• Keep up-to-date with industry trends and changes to effectively advise clients
• Collaborate with team members to ensure high-quality service delivery
• Handle client inquiries and resolve any issues or complaints promptly
• Maintain accurate records of client interactions and transactions

Skills

Excellent communication

Problem solving

Detail oriented

Independent worker

Team player

English fluency

Tools

Email

Video conferencing

Chat platforms

Job description

Executive Connect Qatar is seeking an Online Consultant to join our Randers, Denmark team. The role involves advising clients through email, chat, and video calls, understanding needs, and delivering tailored solutions.

The position requires strong communication, problem-solving, and independence, with English fluency and a biometric passport for international travel. Relocation is not provided. This is a full-time on-site role in Randers.