Key Account Manager

Estée Lauder Companies; København; Hybrid; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive compensation

Hybrid working

Pension plan

25 days vacation

Vibrant office culture

Diversity & Inclusion initiatives

Staff discounts

Job summary

The Estée Lauder Companies is seeking a strategic and relationship-driven Key Account Manager to lead Nordic retail and e-retail partnerships from our Copenhagen office.

You will develop commercial strategies, drive growth, and collaborate with cross-functional teams to maximize brand presence online. Fluency in English and a Scandinavian language is required, with a strong track record in KAM or buyer roles within large retail.

Qualifications

• Master's degree in business, marketing, or sales (or similar).
• Solid experience as a Key Account Manager or Buyer within a large retail or FMCG organization - beauty/premium brands a plus.
• Proven track record of delivering sales growth and building strong client relationships.
• Experience working with Finnish retail partners or knowledge of the Finnish market is a strong advantage.

Responsibilities

• Develop and execute strategic business plans for retail partners.
• Ownership and delivery of Gross2Net targets for retail partners.
• Lead commercial negotiations and present trade plans and opportunities.
• Deliver Retail Sales Targets by brand through strong trade planning and joint-business-plans.
• Build trusted, long-term relationships with key accounts and be the go-to contact.
• Collaborate with Brand, Field Sales, Visual Merchandising, Supply Chain and Digital teams.

Skills

Key Account Management

Negotiation

Excel

MS Office

SAP

English fluent

Scandinavian language

Education

Master's degree in business/marketing/sales

Tools

SAP

Job description

The Estée Lauder Companies is looking for a Key Account Manager

Are you passionate about premium beauty, e-retail and building strong partnerships that drive growth? Do you thrive in a fast-paced commercial environment where strategy meets creativity and execution?

We're looking for an ambitious and relationship-driven Key Account Manager to join our Nordic Commercial Division at The Estée Lauder Companies in Copenhagen.

The Estée Lauder Companies at a glance

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

About The Role

As a Key Account Manager, you will take the lead in developing and executing commercial strategies for some of our most valued Nordic retail and e-retail partners. You will work closely with cross-functional teams across the Nordic Organization to strengthen partnerships, maximize sales, and elevate our brands’ presence online. You will combine strategic vision with hands-on execution - balancing data-driven decisions, digital and marketing execution with an instinct for what drives beauty consumers.

Your Key Responsibilities

More specifically, you will:

• Develop and execute strategic business plans for your retail partners, identifying growth opportunities and aligning with their strategies
• Ownership and delivery of Gross2Net targets for your retail partners
• Lead commercial negotiations, presenting trade plans and new business opportunities with confidence and clarity.
• Deliver Retail Sales Targets by brand through strong trade planning and joint-business-plans
• Build trusted, long-term relationships with your key accounts - becoming their go-to contact for all business matters
• Collaborate closely with Brand, Field Sales, Visual Merchandising, Supply Chain, and Digital teams to ensure flawless execution and delivery
• Analyze performance and translate insights into concrete commercial actions to drive results
• Champion excellence in execution, ensuring our partners experience the very best of The Estée Lauder Companies

Your Qualifications

• Master's degree in business, marketing, or sales (or similar)
• Solid experience as a Key Account Manager or Buyer within a large retail or FMCG organization - experience in beauty or premium brands is an advantage
• Proven track record of delivering sales growth and building strong client relationships
• Experience working with Finnish retail partners or deep knowledge of the Finnish market is a strong advantage
• Deep understanding of commercial KPIs (margins, returns, new launches, etc.) and the ability to turn analysis into action
• Strong negotiation, presentation, and communication skills
• Comfortable navigating digital opportunities that drive business performance
• Highly proficient in Excel and MS Office; experience with SAP is a plus
• You are fluent in English and a Scandinavian language and can work from our Copenhagen office.

Your Personality

You are a strategic thinker with a hands-on mindset. You are naturally collaborative, thrive on relationships, and have a passion for delivering outstanding commercial results. You are curious, adaptable, and driven by excellence. You listen, you lead, and you inspire trust.

At The Estée Lauder Companies, we believe in beauty that moves the world - and in people who make that possible.

What We Offer

You will become part of a passionate KAM Team based in our Nordic head office in Carlsberg Byen. We offer an exciting opportunity to join a global company with a strong heritage within an innovative and growing industry, including:

• Competitive Compensation Package: Attractive salary and health insurance benefits
• Hybrid Working Model: Option to work from home according to Policy
• Pension: Comprehensive Pension Package
• Vacation: 25 Days of Vacation and extra 37 hours paid leave a year (equivalent to five (5) days' holiday)
• Vibrant Office Culture: Regular social events and activities
• Diversity and Inclusion Initiatives: Access to social networks and Global Employee Resource Groups (ERGs)
• Discounts: Staff Discounts on Products

Who We Are

We are the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. In fact, we are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 20+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder.

Inclusion, Diversity & Equity in the core of everything we do

The Estée Lauder Companies is an equal opportunities employer. To promote a fair recruitment process, we encourage applications to exclude photos from CVs.

We actively foster a culture of inclusion, diversity, and equity, offering local training on topics such as unconscious bias to ensure a welcoming environment for all. We encourage applications from all qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy.

Next Step

We will be reviewing applications on an ongoing basis and please note that virtual interviews is part of this recruiting process. Preferred start date is on December 1st 2026.

We look forward to hearing from you!