IT Support Specialist - Visa Sponsorship & Accommodation

WaveWorks

Roskilde

On-site

DKK 81,000 - 161,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Accommodation provided

Visa sponsorship

Job summary

WaveWorks in Roskilde, Denmark seeks an experienced IT Support Specialist to provide technical support and troubleshooting for client computer systems, software, and hardware. The role includes diagnosing issues, installing software and hardware, and training clients to maximize system use.

Requirements include 2+ years in a similar role, strong problem‑solving and communication, and a bachelor’s degree preferred. Visa sponsorship available; accommodation provided for a full‑time position.

Qualifications

Minimum of 2 years experience in a similar role.
Strong knowledge of computer systems, software, and hardware.
Excellent problem-solving skills.
Customer service oriented with strong communication skills.
Ability to work independently as well as part of a team.
Willingness to learn new technologies.
Bachelor's degree in Computer Science or related field preferred.

Responsibilities

Provide technical support and troubleshooting for clients' computer systems.
Diagnose and resolve issues related to software, hardware, and network connectivity.
Install and configure software applications as needed.
Train clients on how to use their computer systems effectively.
Document the technical solutions provided for future reference.
Collaborate with other team members on complex technical issues.