IAM Adoption & Success Manager

If Insurance; Københavns Kommune; Hybrid; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Inclusion and welcoming environment

Career and development opportunities

Social activities and professional env

Hybrid workplace option

Wellness allowance and sports

Job summary

If Insurance is seeking an IAM Success Manager to join our IAM organization, collaborating with business stakeholders, tech teams, and product managers to drive adoption and continuous improvement of IAM services. The role blends product, service, and change enablement, with some Nordic travel and potential hybrid work arrangements.

You will help connect business and tech perspectives, support adoption of IAM capabilities, and contribute to awareness activities while shaping the future of

Qualifications

• Excellent communication and stakeholder management capabilities.
• Customer- and user-oriented mindset with focus on outcomes.
• Ability to coordinate activities across multiple teams.
• Experience in security, digital identity, and modern technology.
• Experience in Identity & Access Management including non-human identities (service accounts, apps, AI agents).
• Structured and proactive way of working; able to bridge business and tech discussions.
• Fluent English in professional contexts.

Responsibilities

• Collaborate with business stakeholders, technology teams, product managers, and end users across the organization.
• Help adoption of IAM capabilities and contribute to communication/awareness activities.
• Shape future direction of identity-related services for human and non-human identities.
• Ensure IAM services deliver value and are understood by users.

Skills

Communication

Stakeholder management

Customer and user mindset

Coordinate activities

Security

Digital identity

IAM concepts

Non-human identities

Business-technology bridging

Fluent English

Job description

If Insurance is seeking an IAM Success Manager to join our IAM organization, collaborating with business stakeholders, tech teams, and product managers to drive adoption and continuous improvement of IAM services. The role blends product, service, and change enablement, with some Nordic travel and potential hybrid work arrangements.

You will help connect business and tech perspectives, support adoption of IAM capabilities, and contribute to awareness activities while shaping the future of