Head of People Operations & Workplace

Impact Fund Denmark (tidl. Investeringsfonden for Udviklingslande); København; On-site; DKK 900,000 - 1,400,000; Full time

Job summary

Impact Fund Denmark – Copenhagen headquarters with regional responsibilities – is seeking a Head of People Operations and Workplace to ensure our people, workplaces and operational foundations enable colleagues to do their best work daily.

The role sits at the intersection of People & Culture, Facilities, Workplace Experience, Governance and Operational Excellence, spanning Copenhagen and regional offices across Africa, Asia and Latin America.

Qualifications

• Leadership experience in Operations, Facilities, or People Operations.
• Experience leading small, effective teams.
• Strong stakeholder management and solid business judgement.
• Track record in improving processes and governance.
• Experience managing budgets, suppliers, and risk.
• Ability to operate between executives and day-to-day tasks.
• Fluent Danish and English, written and spoken.
• Working knowledge of Danish labour law.

Responsibilities

• Build and run a scalable global operations function.
• Create seamless onboarding to offboarding experiences.
• Establish service levels and operational metrics.
• Drive automation and continuous improvement across processes.
• Ensure offices reflect culture and ambitions.
• Strengthen collaboration between People & Culture, Technology, Finance and regional offices.
• Create consistency across international locations.

Skills

Leadership

Operations management

People Operations

Stakeholder management

Budget management

Global mobility

Danish law

English proficiency

Tools

CatalystOne

mTime

Job description

Impact Fund Denmark - Copenhagen, with regional responsibilities

Help build and operate the organisation behind the impact

At Impact Fund Denmark, we invest in businesses that improve lives and strengthen societies across the world. We are looking for a Head of People Operations and Workplace to ensure that our people, workplaces and operational foundations enable our colleagues to do their best work every day.

This newly created role sits at the intersection of People & Culture, Facilities, Workplace Experience, Governance and Operational Excellence.

Your work will span our Copenhagen headquarters and our regional offices across Africa, Asia and Latin America.

You will report to the Head of People & Culture and work closely with our current team of HR specialists and partners. You will lead a team of three employees supporting day-to-day HR operations, administration and workplace services.

If you thrive on creating structure, scaling services and improving employee experiences, this could be the opportunity to make a meaningful impact. The role reflects IFDK's increasing focus on operational excellence, facilities management and people operations.

You will have overall responsibility for:

• HR Operations and employee lifecycle management
• Using and further developing our HR systems, CatalystOne and mTime, to deliver efficient, reliable HR services
• Facilities, workplace services and office operations in Copenhagen
• Coordination and governance of regional office facilities and administration
• Process excellence, service standards and operational performance
• Vendor and contract management
• Global mobility support and compliance
• Health, safety, security and workplace compliance
• Operational budgeting and resource planning
• Workplace experience, employee services and internal hospitality
• People legal, legal advice or coordination with legal advisors, internal and external

Most importantly, you will ensure that our colleagues experience a workplace that is professional, welcoming, efficient and aligned with our purpose.

What success looks like

You will:

• Build and help run a modern, scalable operations function supporting employees globally
• Create and implement seamless employee experiences from onboarding to offboarding
• Establish clear service levels and operational metrics
• Drive automation and continuous improvement across operational processes
• Ensure our offices reflect our culture and ambitions
• Strengthen collaboration between People & Culture, Technology, Finance and regional offices
• Create consistency while respecting local realities across international locations

Who you are

You are an operational leader who combines strategic thinking with a hands‑on approach.

You likely bring:

• Leadership experience within Operations, Facilities, Workplace Services, People Operations or Corporate Services
• Experience leading small and effective teams
• Strong stakeholder management skills, sound business judgement and a focus on value for money
• A track record of improving processes, governance and service delivery
• Experience managing budgets, suppliers and operational risk
• The ability to move comfortably between executive‑level discussions and day‑to‑day execution
• Professional proficiency in Danish and English, both written and spoken
• Working knowledge of Danish labour law

You will be expected to work from our Copenhagen office full time on site for the first six months. This will help you build relationships, get to know the organisation and the business, and establish a strong operational foundation.

Occasional travel should be expected.

You will help shape how a purpose-driven international organisation works, grows and supports its people. You will have the mandate to modernise, improve and build capabilities that matter while contributing to investments that create positive impact around the world.

Join us and help create an environment where colleagues can do their best work.

Impact Fund Denmark – Investing in sustainable impact. Enabling extraordinary people.