Ground Control Officer

Maersk; København; On-site; DKK 550,000 - 750,000; Full time

Job summary

Maersk Air Cargo in Denmark seeks an experienced Ground Control Officer to oversee Weight & Balance, load planning and cargo operations, coordinating with internal teams and external partners to ensure safe and efficient flight execution.

You will assess aircraft loadability, optimise payload distribution and manage non-conformities while ensuring compliance with safety rules and procedures. Strong communication and analytic skills are essential in a fast-paced environment.

Qualifications

• Experience in airline operations or ground handling.
• Practical Weight & Balance and cargo handling knowledge.
• Familiarity with safety, regulatory requirements (EASA).
• Weight & Balance certification is an advantage.
• Awareness of Dangerous Goods handling and compliance.

Responsibilities

• Prepare and manage load plans and Weight & Balance documents and loading instructions.
• Monitor daily cargo and loading operations, resolving irregularities.
• Assess aircraft loadability and optimise payload distribution.
• Coordinate with internal teams, ground handling agents and partners during delays or disruptions.
• Identify and elevate safety, security, compliance or operational risks and document actions.
• Exercise operational authority, including rejecting non-compliant loading proposals and requesting corrective actions.

Skills

Airline operations

Weight & Balance

Load planning

Dangerous Goods awareness

Communication

Education

Aviation qualification

Job description

At Maersk Air Cargo, every successful flight depends on precision, collaboration and sound operational decision-making. As part of Maersk's global logistics network, our air cargo operations connect customers and supply chains while maintaining a strong focus on safety, compliance and operational excellence. It's an environment where experienced aviation professionals can make a real impact, and an exciting opportunity to play a central role in the safe and efficient delivery of our daily flight operations.

Purpose of the role

As part of our Integrated Operations Control Centre (iOCC), you'll be at the heart of Maersk Air Cargo's day-to-day flight operations, supporting safe, compliant and efficient execution through real-time operational coordination and decision-making. In the role of Ground Control Officer, you'll focus on Weight & Balance, load planning and cargo operations, working across internal teams and external partners to keep aircraft and cargo moving safely and efficiently, including during operational disruptions.

Responsibilities

• Prepare and manage load plans, Weight & Balance documentation, Load Sheets and loading instructions, ensuring aircraft limitations and operational requirements are met.
• Monitor daily cargo and loading operations, resolving irregularities and ensuring the correct handling of dangerous goods and special cargo.
• Assess aircraft loadability and optimise payload distribution to support safe, compliant and efficient flight operations.
• Coordinate with internal teams, ground handling agents and other partners, particularly during delays, disruptions and operational recovery.
• Identify and elevate safety, security, compliance or operational risks, maintaining accurate documentation and records.
• Exercise appropriate operational authority, including rejecting non-compliant loading proposals and requesting corrective actions where required.

What we're looking for

• Solid experience in airline operations, ground handling, cargo operations, load control, flight dispatch or a similar aviation environment.
• Practical experience with aircraft loading and Weight & Balance, with cargo handling or operational control experience an advantage.
• Good understanding of aviation safety, operational requirements and EASA regulations.
• A relevant aviation, logistics or operational qualification; Weight & Balance / Load Control certification is an advantage.
• Dangerous Goods awareness and an understanding of special cargo handling requirements.
• Strong analytical and communication skills, with the ability to make sound decisions in a fast-paced, time-critical environment.
• A safety-focused, structured and collaborative approach, with strong English language skills.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.