Global Communication Coordinator

Danish Refugee Council; København; Hybrid; DKK 420,000 - 540,000; Full time

Job summary

Danish Refugee Council in Copenhagen is seeking a Global Communication Coordinator to lead MMC's external communication and visibility, including publications, events, and online presence. You will drive the global communications strategy, manage MMC’s website and social media, and oversee publication calendars.

Strong writing, media outreach, and event coordination are essential. The role requires 5+ years in external comms within NGO/UN sectors, proficiency in WordPress, InDesign, Canva, and

Qualifications

• 5+ years of professional experience in external communication in NGO/development sectors.
• Proven ability to plan and run social media campaigns and manage outputs.
• Excellent written and verbal communication with strong attention to detail.
• Strong organizational and multitasking skills; able to work remotely with diverse teams.
• Proficiency in Microsoft Office; WordPress, InDesign and Canva.
• Ability to develop data visualisations using various software.
• Experience collaborating with NGOs/UN and regional partners.
• Fluency in French and/or Spanish.
• Academic background in migration studies and some research experience.

Responsibilities

• Lead the implementation of MMC's external communication strategy across the global team.
• Oversee MMC website updates and social media output (X, LinkedIn, YouTube).
• Finalize MMC research outputs per editorial and brand guidelines.
• Coordinate publications and launch communication plans and toolkits.
• Manage regional and global newsletters and MM R campaigns.
• Organize virtual and in-person events with registrations and promotions.
• Identify opportunities for podcasts, videos and human-interest stories.
• Draft press releases and maintain media contacts.
• Collaborate with DRC Communications HQ in Copenhagen, Geneva, Brussels, and regions.
• Report on visibility metrics and oversee a small team of communication officers.

Skills

External communication

Social media campaigns

Content editing

Event management

Media outreach

Team leadership

WordPress

InDesign

Canva

Data visualization

Education

University degree within relevant field of study

Academic background in migration studies

Job description

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified and enthusiastic Global Communication Coordinator.

About the job

You will be working with a diverse and dynamic team at the Mixed Migration Centre (MMC), which is an intrinsic part of DRC. MMC is a leading source for independent and high-quality data, research, analysis and expertise on mixed migration. MMC aims to increase understanding of mixed migration, to positively impact global and regional migration policies, to inform evidence-based protection responses for people on the move and to stimulate forward thinking in public and policy debates on mixed migration. MMC’s overarching focus is on human rights and protection for all people on the move. Reporting to the director of MMC, the Global Communication Coordinator leads and oversees the implementation of all MMC activities in relation to internal and external communication and visibility, finalization of MMC publications for release, report launches, organization of events and MMC’s online (social media, website, etc.) presence

Your main duties and responsibilities will be:

Communications strategy

• Lead the implementation of MMC's external communication strategy across the global team and regional hubs.

Publications, events, online presence and campaigns

• Oversee the updating and maintenance of the MMC website.
• Be responsible for all MMC social media output, including the MMC X, LinkedIn and YouTube accounts and channels.
• Oversee the finalisation of all MMC research outputs in line with MMC editorial and brand guidelines, and act as guardian of MMC's global publication calendar.
• Lead the release of all publications, including the Quarterly Mixed Migration Updates, and develop and execute the associated communication plans and toolkits, including social media launches.
• Oversee the release of MMC's regional and global newsletters.
• Lead the implementation of the extensive communication campaign around the annual Mixed Migration Review (MMR).
• Prepare and deliver virtual and in-person events (registrations, social media promotion, hosting of online conference platforms, etc.).

External engagement and identification of opportunities

• Work closely with MMC regional hub staff to proactively identify and develop new communication tools, such as podcasts, videos on key research findings and human-interest stories.
• Track events calendars, and signal and organise speaking opportunities for MMC.
• Draft press releases, maintain an up-to-date list of MMC media contacts and strengthen media outreach.
• Engage with global and regional partners to disseminate MMC research products.
• Liaise with DRC Communication and Press offices at HQ (Copenhagen), Geneva, Brussels and in the regions.

Coordination, reporting and management

• Report on MMC's external visibility (e.g. monthly and annual website and social media statistics, event attendance and post-event surveys, external references to MMC) as input into MMC's Monitoring, Evaluation and Learning.
• Manage the work of MMC's communication officers/specialists (currently two).

About you

To be successful in this role we expect you to be able to take the lead on your tasks and be able to oversee all internal and external communication and visibility activities across the global MMC network. Attention to detail while capable of keeping the big picture in sight is key in this role. Moreover, we also expect the following:

Required

• 5+ years of professional experience in external communication, ideally in the NGO, UN, research or humanitarian/development sector.
• Proven experience planning and running social media campaigns and managing social media output.
• Excellent written and verbal communication skills, with an excellent eye for detail.
• Strong organisational and multitasking skills, and flexibility to manage many tasks of varying size at the same time.
• Full proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); proficiency in WordPress, InDesign and Canva.
• Ability to develop data visualisations using different visualisation software.
• Ability to work effectively with a team based remotely across several countries.
• University degree within relevant field of study
• Strong affinity with matters relating to (mixed) migration, forced displacement and humanitarian/development work.
• Previous work with NGOs or UN in the development or humanitarian sector
• Fluency in French and/or Spanish
• Academic background in migration studies, including some experience in research (field-level research is a strong asset)

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

End date: 31 June 2027

The position is temporary as it is currently funded until the end of June, but likely to be extended, upon donor funding confirmation.

Salary and conditions will bein accordance withthe agreement between DRC and ACThe position is at "fuldmægtig" level. Thisis a national positionfor which local terms and conditions apply.

Please note that you need to have the right to work in Denmark (through nationality or existing work visa)in order tobe considered for this role.

Further information

For questionsregardingthe vacancy please contactGretel Ana Martin Araya by email [emailprotected] . We will do our best to respond to as many inquiries as possible.

For more information about the Danish Refugee Council, please visit our website drc.ngo .

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.