Fleet Systems Specialist Copenhagen Office

Deel; København; Hybrid; DKK 480,000 - 620,000; Full time

Job summary

BW Epic Kosan is seeking a Fleet Systems Specialist for our Copenhagen Office. You will support shore and offshore users of the Technical ERP Procurement module, drive change requests, and coordinate with ERP IT and Vessel IT teams to ensure smooth deployments.

You will also create training materials, assist with data analysis, and conduct end-user training and go-live activities across shore and vessel staff in a multinational environment.

Qualifications

• Bachelor's degree in IT / Business / Systems Analyst / Database Administration or similar.
• 2 years ERP business systems support or 3 years Ship Management experience.
• Strong communication skills in English; team player.

Responsibilities

• Provide shore and offshore support for Technical ERP users in Copenhagen.
• Collaborate with ERP IT and Vessel IT teams to implement change requests.
• Create and update training materials and end-user guides for ERP Procurement.
• Support data analysis and reporting for Technical ERP Procurement processes.
• Deliver end-user training and go-live support across shore and vessels.

Skills

ERP knowledge

English proficiency

Team player

IT savvy

MS Office

Education

Bachelor's degree in IT / Business / Systems Analyst / DBA

Tools

SharePoint

ERP systems

Job description

FLEET SYSTEMS SPECIALIST - COPENHAGEN OFFICEJob detailsBW Epic Kosan / Fleet SystemsCopenhagen OfficeContract, Temporary, Full-time**BW Epic Kosan** owns and operates a fleet of about 46 modern and high quality fully pressurized, semi-refrigerated and ethylene capable gas carriers providing seaborne services for the transportation of liquified petroleum gas (LPG), petrochemicals and other specialty gases. We are headquartered in Singapore, with offices in Copenhagen, Manila, and Tokyo. Our vessels serve as a crucial link in the international gas supply chains of leading energy majors and commodity trading houses throughout Southeast Asia, the Middle East, Europe, Africa, and the Americas. We employ approximately 2,000 seafarers and a multi-national team of about 180 shore-based staff.**Job Description***This is a fixed-term position for approximately one year, with an expected start date in mid-January 2027** Integral member of the Fleet Systems Team, Reports to the Vessel Systems Fleet Manager, Singapore.* Primarily responsible for the Technical ERP business user – shore and offshore support functions for Copenhagen team.* Consult Technical, Marine, HSEQ, Vetting and Purchase teams towards establishing Technical ERP needs & Change Requests related to Procurement module via business process analysis and consultation. Propose the Change Request to Technical Director for approval.* Liaise with the Technical ERP vendor to procure quotes for the approved Change Requests and submit to Technical Director for quote approval.* Liaise within the Fleet Systems team across all geographical locations to work in synergy and collaboration, sharing the overall ERP development and support functions* Liaise with the Technical ERP Vendor, ERP IT and Vessel IT teams to implement Change Request project milestones & timelines, propose infrastructure and resources requirements, provide progress updates to senior management. Ensure proper documentation of the impact of the Change Requests on current ERP processes and creation of training material. Carry out UAT product testing in collaboration with Technical & Purchase teams and ERP IT / Vessel IT teams. Effect Go-live rollout across shore and vessels, effect end user training and familiarization. Complement the ERP IT and Vessel IT teams, working closely with both teams to ensure IT platform business user support, systems development, smooth functionality with zero downtime.* Documenting current Technical ERP Procurement module processes and preparing development progress updates. Creating Help files for end-users daily tasks.* Support the Technical Department on developing business analytical processes and data analysis tools as assigned by supervisors and /or Technical Director.* Support ERP IT team to perform diagnostic tests and resolving issues to optimize performance, latency issues, data sync between shore / vessel, and other various troubleshooting.* Providing technical support and training to Technical ERP end-users – ashore and offshore on the ERP.* Collaborate with the L&D team for seafarer training / familiarization courses.* Responsible for the vessels onboard ship staff familiarization training & subsequent refresher training if required on the ERP Procurement module usage and functionality.* Carry out ERP usage familiarization briefing and refresher training for all Copenhagen team shore employees.* Responsible for vessels and shore end-user support and tickets management. Collaborate with their ERP IT and Vessel IT members for handling all vessel’s Technical ERP Procurement module related Support Tickets, to be assigned and solved in a timely manner.* Assist and collaborate with ERP IT & Vessel IT teams in User Profiles creation, Technical ERP applications configuration settings, interfacing with other company ERP systems, writing customized programs and scripts.* Adhering to company policies and industry regulations.* Keeping abreast of the latest Technical ERP upgrades and offerings.* Any other tasks that may be assigned by Supervisors / Technical Director towards ERP projects, development, implementation, user testing across shore and vessel teams.**Qualifications*** Bachelors’s degree in IT / Business / Systems Analyst / Database Administration or similar* 2 years of ERP Business systems support / consultancy experience or 3 years of Ship Management experience* Teamplayer* IT Savy* Srong verbal and written communication skills in English* Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word), SharePoint, any ERP system**Other Information**BW Epic Kosan offers exciting and rewarding career opportunities to bright and ambitious people, who have the skills and determination to succeed in a career in the maritime industry. Our success is attributed to attracting, developing and retaining among the best people our industry has to offer. We place great emphasis on developing talent and maximizing the opportunities for our staff to progress within the company.This is a unique opportunity to work for one of the most progressive companies in the industry. Interested candidates should submit their covering letter and a detailed curriculum vitae to the Human Resource Department. Website: www.bwek.com