General Manager - Chicago TG Too-HMS Host

Chili's Jobs; Chicago (IL); On-site; USD 40.000 - 70.000; Full time

Job summary

An established industry player in casual dining is seeking passionate Managers who thrive on hospitality and teamwork. In this dynamic role, you will lead a vibrant team, ensuring exceptional Guest experiences while driving business results. You will be responsible for managing performance, fostering open communication, and implementing operational standards that reflect the company's culture. If you are a dependable team player who enjoys a fast-paced environment and values fun in the workplace, this opportunity is perfect for you. Join a company that celebrates teamwork and recognizes your efforts in creating memorable moments for every Guest.

Qualifications

• Dependable team player with great multitasking skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead the Management team and oversee operations for a great Guest experience.
• Manage performance, including evaluations and coaching.
• Drive business results and ensure adherence to operational standards.

Skills

Team Leadership

Multitasking

Communication

Performance Management

Job description

Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

1. Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
2. Manage performance of the Management team, including performance evaluations, coaching and accountability
3. Plan and implement weekly, monthly and yearly financial budgets
4. Oversee all operations to ensure a great Guest experience
5. Role model and hold Team Members accountable to operational and quality standards
6. Foster open communication between Team Members and Management team
7. Influence Team Member behaviors by championing change and restaurant initiatives
8. Drive business results by utilizing Chili's systems to effectively control costs
9. Follow operational systems, such as our Manager Timeline and performing quality Line Checks
10. Hire, train, retain, and develop Team Members to take on larger roles
11. Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
12. Understand and practice safe food handling procedures
13. Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You

1. Dependable team player
2. Prefers to work in a fast-paced environment
3. Great multitasking skills